Commercial Media Manager (Film Office)

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Key Information

Job title:  Commercial Media Manager (Film Office)

Salary: £55,000 (Depending on experience)
Grade: Band 3

Contract type: Permanent             Reference: 4745

Team: Commercial Media              Directorate: Customer & Strategy

Contract details: Full-Time           Location: Palestra /Hybrid*

Application closing date: Sunday 19/07/2026 at 23:59 

All offers of employment are subject to satisfactory right‑to‑work checks.  Candidates must be able to demonstrate their right to work in the UK.  At the present time TfL is unable to offer visa sponsorship for this role.   

*Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements. 

Overview of project/role

Transport for London (TfL) is looking for a commercially driven and strategic leader to join the team as a Commercial Media Manager, responsible for managing and developing the Film Office while maximising revenue from commercial filming across one of the world's most iconic transport networks.

As a Commercial Media Manager, you will lead the delivery and continuous improvement of TfL’s commercial filming strategy, identifying opportunities to grow revenue, enhance services and develop new products that meet the needs of the film and television industry. You will manage a small team, including two direct reports and other resources as required, fostering a high-performing and customer-focused culture.

Overseeing all commercial filming activity, you will ensure projects are delivered safely, efficiently and in line with TfL policies and operational requirements. Working with a wide range of internal and external stakeholders, including operational teams, commercial colleagues, industry bodies and production representatives, you will build strong partnerships that support business growth while protecting and enhancing the TfL brand.

You will also be accountable for delivering and growing a revenue forecast of approximately £1 million per year, identifying new opportunities to increase income through commercial filming and related services. The revenue generated through this role directly supports TfL and is reinvested into London’s transport network.

This is a unique opportunity to combine commercial leadership, people management, stakeholder engagement and operational delivery in a role that plays a significant part in generating value for TfL.

The role is hybrid, with occasional evening, weekend and field-based working required to support filming activities and ensure the successful delivery of commercial media projects.

Key Accountabilities include, but not limited to:

• Responsible for the delivery and ongoing development of the Film Office Strategy; which seeks to maximise the revenue generated by the Film Office through tangible initiatives (such as unlocking new exclusive filming locations) alongside implementing continuous improvement in the day-to-day operation of the Film Office, based upon developments in the wider industry.
• Responsible for managing the Film Office web content; the imagery of TfL’s exclusive filming locations; the Film Office terms and conditions and guidance documents; the risk assessments; and the Film Office budget.
• Project management of commercial filming and photography activities on TfL’s rail estates, including the processing of the script and storyboard approval (ensuring that TfL’s brand, reputation and customers are considered), ensures the management of the associated IP/copyright licensing agreements, health and safety reviews and availability of subject matter experts/critical people required from within TfL (electricians and lift and escalator engineers, for example), and resource planning for the Film Office team to supervise on-site.
• Responsible for developing and delivering the business-to-business communications plan with TfL’s B2B Marketing &amp