Domestic Abuse Practitioner - Community Services

Domestic Abuse Practitioner – Community Services Location: Bury Salary: £27,500 FTE Contract Type: Permanent Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most. This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010 . About Safenet We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues. We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely. Safenet is part of the Calico Group. Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone. Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work. “A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities.” About the service We are a specialist team working within the Violence Against Women and Girls (VAWG) sector, committed to delivering trauma-informed, survivor-led support. Our services are shaped by the Women’s Aid Federation of England (WAFE) National Quality Standards and guided by the Domestic Abuse Act 2021, which recognises the impact of abuse on both adults and children. We work collaboratively to provide safe, inclusive, and empowering support that reflects the diverse experiences of survivors and promotes long-term recovery and independence. Working in a busy sector you will be part of a frontline refuge team working in a fast paced environment supporting victims and survivors of domestic abuse. The team are passionate about creating safe welcoming environments that supports all residents, children and colleagues. A team who continually adapt to the variations of work tasks/environments, who are service focused, resilient, exercise good judgement to make the right decisions and take into consideration everyone’s individual needs to create a genuine team spirit. We recognise and respond to the intersecting experiences of survivors, acknowledging how race, gender, disability, sexuality, and socio-economic status impact recovery and safety. We are committed to anti-racist practice and actively uphold the principles outlined in our organisation’s Anti-Racist Charter. About the role As a Domestic Abuse Practitioner, you’ll play a vital role in helping individuals and families affected by domestic abuse take their first steps toward safety, recovery, and independence. You’ll be the first point of contact for those in crisis - offering compassionate, practical, and emotional support that makes a real difference. For further information about the role, please visit the Role Profile . What we are looking for We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields. You might come from: Substance misuse or addiction recovery services Trauma‑informed women’s services Mental health or psychologically informed environments (PIE) Housing or supported accommodation with complex needs You will bring We believe in recruiting for potential as well as experience. Our ideal candidate will have: Although no formal qualifications are necessary a good level of spoken and written English is essential for this role. Proven experience providing emotional, practical, and welfare support to individuals affected by domestic abuse, including women, men, and children. Proven experience with adult and child safeguarding procedures and multi-agency risk assessment processes. Ability to support individuals in crisis with compassion and understanding. Non-judgmental attitude and active listening skills. Essential Core Skills Health & Safety Awareness All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe.  You will be expected to update your knowledge and skills on Health & Safety if successful in your application. Safeguarding We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm.  Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service. Digital Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and