Build Support Analyst

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Key Information

Job title: Build Support Analyst

Salary: £40,000 - £50,000                                                    Grade: Band 2

Contract type: Permanent                                                    Reference: 4740 

Team: Analytics Development and Delivery                           Directorate: TfL Corporate

Contract details: TfL                                                              Location: Pier Walk, North Greenwich/Hybrid 

Application closing date: Monday 13th July 2026 

All offers of employment are subject to satisfactory right‑to‑work checks.  Candidates must be able to demonstrate their right to work in the UK.  At the present time TfL is unable to offer visa sponsorship for this role. 

Job Purpose:

The Associate DevOps Engineer (Build Support Analyst) is responsible for implementing and maintaining Data and Analytics (D&A) environments and application builds with moderate independence. This role involves hands-on management of build processes, testing coordination, and automation implementation. The position requires practical experience in DevOps practices whilst contributing to service improvement and supporting project delivery across multiple development streams.

Key Accountabilities:

•  Work on build Pipelines across various D&A products with guidance from senior team members
•  Troubleshoot complex technical pipeline Build failures.
•  Provide intermediate-level service support, resolving common issues and contributing to service documentation
•   Support Agile methodology implementation and contribute to sprint planning and retrospectives
•  Design, build, and maintain CI/CD pipelines to automate the software build, test, and deployment process.
•  Automate routine operational tasks and system admin tasks using scripting languages Azure CLI or PowerShell.
•  Provide technical support and guidance across all Dev Streams.
•  Actively participate in community collaboration through mentoring junior staff and cross-team communication.

Knowledge Required:

• Good understanding of Agile and Test-Driven Development practices.
• Agile Scrum development approach including the nature and purpose of Agile ceremonies
• Practitioner Knowledge in:
• Databricks, Datafactory, CI/CD, Branching Strategies. 
• Azure DevOps, including workflow management (Boards) & development performance management, Deployment and Release Pipelines, and using GIT as a code repository
• Azure Resources including Data Factory, Databricks, Azure Data Lake, Synapse Analytics, Azure SQL Database, Key Vaults.
• Proficiency in YAML configuration management and Azure DevOps processes
• Working Knowledge of automation scripting languages like Powershell.
• Experience using GitHub for version control, collaboration, pull requests, and code management best practices

Skills Required:

• Communicating between the technical and non-technical. You are able to translate technical concepts into non-technical language. 
• Strong foundational knowledge of Windows and related scripting. 
• Practical experience managing Azure DevOps processes for efficiency.
• Expertise with Git, GitHub, and GitHub Actions for version control, collaborative workflows, CI/CD automation, pull requests, and code management.
• Ability to troubleshoot technical issues and find effective solutions.
• A willingness to learn and adapt to new tools and technologies, as the field evolves quickly.

Experience Required:

• 2-4 years of hands-on experience in DevOps or related technical roles