Marketing and Communications Officer

Cambridge Science Centre For more than ten years, Cambridge Science Centre (CSC) has been sparking curiosity and a love of STEM (science, technology, engineering and mathematics) in young people across the East of England. Job Description As the Marketing & Communications Officer, you will be the driving force behind the day-to-day delivery of our marketing and communications activity. Working alongside the Marketing & Communications Manager, you'll be part of a small, ambitious team that delivers high-quality marketing and communications with creativity, pace and purpose. Your primary focus will be creating engaging content, managing our digital channels and delivering campaigns that increase footfall and raise the profile of Cambridge Science Centre. This role requires an agile, proactive generalist who enjoys turning ideas into action, taking ownership of everything from social media and web updates to print production, paid promotions and promotional events. Whilst the Marketing & Communications Manager leads longer-term strategic priorities, you'll work together to build the infrastructure that underpins a high-performing function, including asset libraries, streamlined workflows and efficient processes. Your work will be fundamental to helping more people discover and engage repeatedly with Cambridge Science Centre. Through an audience-focused, data-informed approach, you'll promote our visitor centres in Cambridge and Wisbech, increasing footfall while creating compelling content that inspires families, schools, funders and corporate partners. Success in this role will depend on building strong relationships across the organisation and working collaboratively with managers, engagement teams and external freelancers to bring campaigns to life. Development opportunities will open in tandem with the Charity’s growth, with the potential to explore strategic planning, campaign development, media relations, and community outreach in the future. Ultimately, you will play a critical role in shaping how people see, experience and remember Cambridge Science Centre. We're looking for someone who is curious, creative and eager to learn; someone who enjoys contributing ideas, takes pride in delivering high-quality work, and is excited to grow their skills as part of a small but influential team. Key Responsibilities 1. Channel Management & Content Delivery ● Plan, create and schedule organic content to drive engagement on social channels, primarily Meta and LinkedIn ● Set up and monitor paid digital and social advertising campaigns, tracking growth metrics ● Keep the WordPress website up to date by refreshing copy, uploading news, and optimising pages ● Coordinate, write, and distribute email newsletters tailored to families, schools and corporate partners ● Maintain online and print placements to maximise reach and organisational awareness ● Support communications cascades, tracking and logging regional press, media and other profile-raising coverage 2. Campaign Execution & Production Coordination ● Execute advertising campaigns to maximise footfall at our Cambridge and Wisbech Centres during seasonal peaks and holidays ● Capture, edit and organise photo and video content to build media library ● Collaborate with internal delivery teams to identify opportunities that illustrate impact, working with stakeholders to form compelling content ● Design basic assets on Canva and liaise with external freelancers on advanced artwork/video ● Ensure marketing materials and content align with strategy and values, maintaining brand consistency and ensuring time and cost efficiency ● Manage the print pipeline of physical marketing assets (leaflets, banners, posters, flags etc), managing the process from design to delivery and maintaining quality and stock levels 3. Operational Infrastructure & Project Support ● Assist the Manager in researching, setting up, and rolling out processes and systems that ensure consistency and efficiency ● Organise and label media assets in compliance with necessary consent and GDPR requirements ● Provide communications and marketing support to delivery, programme, community and business support teams Person Specification Essential Criteria ● Experience: At least 2–3 years working in a marketing, communications, or digital content role with responsibility for advertising campaigns ● Copywriting: Excellent written communication skills, able to adapt tone across formats (website blogs, social media posts, emails) for diverse audiences ● Social Media: Hands-on experience managing social media channels with a focus on authentic, human-centric engagement ● Digital Tools: Experience running paid social media ads and executing segmented email marketing campaigns ● Platform literacy: Comfortable using WordPress (CMS) and basic design software like Canva or Adobe Creative Suite ● Data & Analytics: Familiarity with Google Analytics or social media native insights to interpret campaign performance ● Organisa