Job Description
Connect Appointments have a fantastic opportunity for a Customer Service Coordinator to join our client's Stirling-based team on a full-time basis.This position starts as temporary ongoing, leading to a permanent position for the right candidate.We are seeking a first-class communicator with a strong focus on providing a great customer service and, the ability to deal with people at all levels in a professional and confident manner.Your working hours will be based on the call centre:Monday to Friday9am to 5pmPaid at a rate of 12.71 per hour.As a Customer Service Coordinator your main responsibilities are:Answering calls and dealing with enquires within company agreed timescalesAssessing customers needs in an efficient and empathetic mannerProviding advice and solving problems over the telephone as necessaryProcessing customer ordersLiaising with other departments via email and telephoneAll general administration and ensuring company systems are kept up to dateIdeally as a Customer Service Coordinator you will have previous experience within a customer focused role.Successful applicants for this Customer Service Coordinator role will have the following skills and qualifications:Excellent communication skills, with the ability to build strong relationshipsA positive and professional telephone mannerBeing well organised, with the ability to manage your workloadIt is desirable for the successful Customer Service Coordinator to have a valid driving license and access to your own transport.Apply now or call our Grangemouth branch on 01324 464951 to learn more about becoming a Customer Service Coordinator Connect Appointments is one of the leading independent recruitment agencies in the UK. With branches across Scotland and Northern England, our consultants have expertise in a range of specialist industries, the agency is dedicated to finding and retaining employment to support businesses and candidates. Find your next role today! CAGRA