Administration Officer

The Damilola Taylor Trust (DTT) is a charitable company limited by guarantee incorporated in May 2001 in memory of Damilola Taylor and registered as a charity in July 2001.Our founding purpose is to provide inner-city youths with opportunities to play, learn and live their lives free of fear and violence, and with optimism for a future where opportunities abound. Our Mission is to develop the hope, optimism and self-esteem of young people so that they can:  Lead healthy lives; Stay in School; Grow up to become independent productive adults; Have lofty aspirations and work to attain their innate potential. Although we have recovered from the Covid 19 pandemic, the nation now faces the worst cost of living crisis since the 1950s, thanks to the Russian Ukraine war, and now the US Israel Iran one which have disrupted the global energy market. There is no denying that, in the UK, young people (YP) are being disproportionally affected. We are deeply concerned about the impact this crisis is having on the young people that we work with across the board. The UK youth unemployment rate for 16-24-year-olds sits at a concerning 16.2%, an 11-year high. There are over 1 million young people not in education, employment or training (NEET). We know that high numbers of vacancies do not translate into opportunities for all young people, especially those from BAME background who already face discrimination in the labour market. We are responding to this emerging issue, by working harder and smarter to support young people that we work with for whom the transition from formal education into employment is not automatic. We work to help this group have access to economic opportunities in these challenging times. We believe that our services bridge this gap and provide opportunities for young people to develop wider social, personal and self -management skills required for productive participation and integration into society. For additional information about the Trust and its programmes, please go to our website. Job purpose: Provide a range of administration services to enable the Trust to operate its day-to-day activities, management and governance processes effectively. Roles and responsibilities: The main responsibilities of the job are: · Provide administrative support to the Programme Manager, Trustees and Youth Board · Provide general administrative support across the Trust, including scheduling meetings, administering our Microsoft 365 system, helping to produce reports/ letters, managing emails, facilitating in-house communication, managing our records, research, and other general duties · Assist implementation of the Trust’s charitable programmes e.g., by providing administration support to project teams and organising promotional activities. · Manage enquiries to the Trust and respond to routine enquiries, ensuring that actions are followed up · Proactively manage our website day-to-day and post to our social media, consulting where necessary. Produce leaflets, publicity and newsletters · Support our organisation development plans by helping us research and implement any new policies, processes and best practice procedures required, and maintaining the database of evidence · Suggest administrative improvements to support the smooth running of the charity and, when agreed, implement them Key working relationships: The post holder will work with all the Trustees (but particularly the Trustee responsible for Communications), the Programmes Manager as well as the Trust’s finance service provider. The post holder will develop good working relationships with other stakeholders including our project delivery partners, members of the Youth Board and, in some cases, young people on or applying for our programmes. Person specification -Specific experience or skill KEY: (E) Essential (D) Desirable · Experience of organising own work effectively with limited supervision (E) · Significant experience providing administrative support. Experience of working in a charity would be an advantage (E) · Excellent digital skills, with the ability to learn new software and systems quickly and instruct others (E) · Proficiency in Microsoft 365 including administering a system(E) · Experience of organising and maintaining records, both on paper and digitally. (E) · Ability to produce attractive documents and reports for a range of audiences adhering to our house style (E) · Ability to work effectively with all our stakeholders, including young people from disadvantaged backgrounds (E). · An ability to gather, analyse and evaluate data and to prepare and present concise reports both orally and in writing · Exceptional time and task management skills; calmness under pressure (E) · Experience working in a pressured environment with lots of competing priorities (E) Knowledge, qualifications · Knowledge of good administrative practices (E) · Knowledge of General Data Protection Regulations (E) · An understanding of safeguarding of children, young