Office Administrator

Office Administrator Hours: Part Time, 30 hours per week Salary: £24,785 per annum, pro rata Contract: 8-month contract Location: Based at Mind in Salford, The Angel Centre, Salford About Us: Mind in Salford is an independent mental health charity affiliated with the national Mind network. We provide advocacy, training, and support services that empower people across Salford to improve their mental wellbeing. We are committed to challenging stigma, campaigning for change, and ensuring no one faces a mental health problem alone. Our charity provides a range of services including advocacy, welfare rights and debt advice, offering support to clients with and including those with physical & sensory impairments, learning difficulties, dementia, autism and mental health problems and the over 60s. This role is to work within the Advice Team and also supporting the administration team. About you and the Role: We are looking for a proactive Office Administrator to support the Advice team. In this role you will support the smooth running of our organisation. Experience in customer service, greeting clients, data input and answering the phones. Main Responsibilities and Accountabilities Good customer care skills with an ability to put people first and ensure accessibility to the service Articulate and friendly and able to convey a variety of solutions and concepts accurately and concisely Motivated and organised with excellent time management skills Able to keep concise and complete records Able to use Salesforce as well as Outlook, Word, Excel and other Microsoft packages to a high standard Able to prioritise key tasks effectively whilst maintaining client care Able to act on own initiative, and complete actions Able & willing to learn, adapt and develop in the role and engage positively with new ways of working, alongside seeking appropriate training for professional development Able to manage day-to-day operations and develop and implement effective and efficient systems Able to work within legislative and quality frameworks Understanding of health and safety, including risk assessing and lone working precautions Understanding of and commitment to equal opportunities and diversity, confidentiality & data protection and Safeguarding Policies and Procedures Closing date and time for applications: Tuesday 14th July at 5pm Interview date: TBC Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Mind in Salford is committed to equity of opportunity and to creating a working environment where everyone is treated with dignity and respect. We actively welcome applications from people across all backgrounds and identities, and are particularly committed to increasing representation from communities that have historically been underrepresented in the mental health workforce. All employees are expected to uphold and actively contribute to our equal opportunities policy in everything they do. No agencies please.