Job Description
Customer Service Administrator - FTC Location: Staines, TW18 Salary: £24,000 per annum Hours : Mon to Fri - 09:00am - 17:00 Our client is looking for a reliable and organised Customer Service Administrator to support their busy team. This is a great opportunity for someone who enjoys helping customers, completing administrative tasks, and working as part of a team. Key Responsibilities Customer Service Answer customer enquiries by phone and email. Provide accurate information and assistance to customers. Ensure customer queries are dealt with in a professional and timely manner. Administration Carry out general administrative duties to support the team. Update and maintain company records and internal systems. Ensure documents and information are kept accurate and up to date. Team Support Work closely with colleagues to ensure tasks are completed efficiently. Support day-to-day operations across the business. Assist with arranging meetings and taking notes when required. Skills & Experience Good organisational and time-management skills. Strong communication skills, both written and verbal. Friendly and professional customer service approach. Good attention to detail. Ability to work well as part of a team. Competent with Microsoft Office and general computer systems.