Billing Specialist

Role Overview The Billing Specialist is responsible for ensuring accurate and timely invoicing, maintaining billing systems, and supporting the wider finance function. This role plays a critical part in cash flow management by ensuring invoices are processed efficiently and aligned with contractual agreements. Key Responsibilities Prepare, review, and issue accurate customer invoices in line with contractual terms Ensure all billing data is complete, correct, and authorised prior to invoicing Manage recurring and ad-hoc billing cycles Investigate and resolve billing discrepancies or client queries Liaise with internal teams (Sales, Operations, Account Management) to obtain required billing information Maintain up-to-date billing records and customer accounts Perform reconciliations between billing system and financial records Support month-end and year-end close processes Monitor aged receivables and assist with credit control where required Ensure compliance with company policies and financial regulations Key Skills & Experience Previous experience in a billing, invoicing, or accounts receivable role Strong attention to detail and high level of accuracy Good understanding of finance processes and accounting principles Proficient in Excel (e.g. VLOOKUP, pivot tables) Experience using finance systems (e.g. SAP, Oracle, Netsuite, Sage, or similar) Excellent organisational and time management skills Strong communication skills, both written and verbal Ability to work to deadlines in a fast-paced environment Desirable Experience Experience within [industry – e.g. recruitment, professional services, telecoms, etc.] Exposure to high-volume or complex billing environments Knowledge of VAT rules and invoicing compliance