Domestic Violence Referral Line Volunteer

We are looking for an empathic, friendly, enthusiastic and motivated female volunteer or volunteers to join our Ealing DVA team who offer tailored support to people escaping domestic abuse. In this role you will be supporting the Ealing team with their referral line services. Volunteers will: 1. Provide effective telephone advice, information and support to women, men and children who are living with or fleeing domestic abuse 2. Advise women, men and professionals via telephone on options for staying safe and independent or to access refuge accommodation. 3. Provide effective telephone advice, information and support to other statutory and voluntary agencies who are seeking advice for their clients who may be experiencing or escaping domestic abuse 4. Cover the Referral and Information line volunteering between the hours of 10:00am - 4:00pm 5. Attend supervision sessions as and when required (face to face and or virtually)