IT Support Technician

Following continued growth and investment across the business, our client is seeking an enthusiastic IT Support Technician to join their team, providing day-to-day support across the organisation while developing valuable technical skills and experience. Working alongside the IT Manager and IT Solutions Manager, you'll play a key role in supporting over 100 users across the business , helping to maintain systems , resolve technical issues , and ensure employees receive a high level of IT support. This is an excellent opportunity for an IT professional looking to build a long-term career within a supportive environment where training, development, and increased responsibility are encouraged. Maintenance Engineer Permanent Competitive Salary (DOE) Monday to Thursday, 8:00am – 4:45pm, Friday, 8:00am – 12:00pm Fully Office Based Market Bosworth IT Support Technician Job Description Provide first-line IT support to users across the business, responding to helpdesk queries efficiently and professionally Troubleshoot and resolve hardware, software, workstation, and network issues, escalating where appropriate Perform software installations, updates, patches, and system maintenance activities Support hardware replacement programmes, including PC and peripheral installations Assist with network, server, backup, and disaster recovery monitoring activities Work closely with the IT Manager and IT Solutions Manager to support ongoing projects and continuous improvement initiatives IT Support Technician Essential Experience/Skills/Qualifications Previous experience in a helpdesk, IT support, or technician position Good general knowledge of computer hardware, software, and Microsoft products Strong communication skills and a willingness to support users at all levels of the business Ability to manage routine day-to-day tasks whilst maintaining a positive and professional approach IT Support Technician Benefits 25 days holiday plus Bank Holidays, increasing with long service Pension scheme EAP Scheme, money back for dental and optical appointments Free onsite parking If you feel you’re a good fit for this position, please click ‘apply’, email or call Please note that we are unable to respond to every application. Should your application be successful, we will be in touch with you within 5 – 10 working days.