IT Helpdesk & Technical Support Engineer Apprentice

Provide IT solutions expertise and customer service in support of the company's clients. After apprenticeship qualifications are completed and in the event that your contract is renewed your training will continue and will ultimately enable you to: Work on your own initiative and within a team diagnosing and solving technical problems of varying levels of difficulty. Identify IT related problems / issues and take remedial action and preventative measures. To plan ahead in the installation of new systems, hardware and software. To react quickly to system problems and make quick informed decisions and judgements as to appropriate action and apply positive solutions.