Distribution Centre Team Leader

To lead, motivate and encourage the volunteers at each foodbank session and ensure every person visiting a foodbank session receives a friendly welcome and is treated with compassion, respect and dignity Organise each foodbank session and ensure each is run efficiently and to a high standard in accordance with the Trussell franchise and Arden Foodbank policies and procedures Lead a short team briefing with volunteers at the beginning of each foodbank session and a short session review at the end Ensure that the distribution centre is a safe place for all clients and volunteers, that safeguarding procedures are understood and implemented, and that client confidentiality is respected Deal appropriately with incidents, unforeseen events, or any other issues Monitor health and safety at each foodbank session and record accidents and near misses Review stock levels at the end of each foodbank session and complete a restock order to replace food and other items given out at that session Ensure all necessary information is accurately recorded on the Data Collection System and communicate with referral agencies in response to queries or issues arising from vouchers presented by clients Provide the Foodbank Manager with a report at the end of each session and raise any concerns regarding the operation of the session, or the distribution centre Undertake the training of volunteers as may be required