Administration Officer (Part Time)

Administrative Officer Location: Ilford Redbridge IG1 Salary: £15 per hour Contract: Part-time – 12 months contract with possibility to renew Reporting to: Operations Manager / Director Join Our Team and Help Empower Women Are you a highly organised administrator who is passionate about making a difference in the lives of women and their communities? We are looking for an enthusiastic and proactive Administrative Officer to join our growing team. This is an exciting opportunity to play a vital role in supporting the smooth day-to-day running of our women’s support group while contributing to programmes and services that empower women, reduce inequalities, and strengthen communities. As an Administrative Officer, you will provide essential administrative, operational, and programme support, helping ensure that our services are delivered efficiently and effectively. About Us Adanna Women’s Support Group is committed to supporting, empowering, and advocating for women from diverse backgrounds. Through our programmes, events, training, and community engagement activities, we help minority ethnic women build confidence, develop skills, improve wellbeing, and access opportunities. Our work is driven by compassion, inclusion, and a commitment to creating positive social change. About the Role This varied and rewarding role will see you supporting a range of administrative, operational, and communication activities across the organisation. You will be responsible for maintaining records, coordinating meetings, supporting programme delivery, responding to enquiries, assisting with event administration, and helping to ensure our team, volunteers, and beneficiaries receive excellent support. No two days are the same, making this role ideal for someone who enjoys variety, takes initiative, and thrives in a small but busy environment. Key Responsibilities Administration & Operations Provide day-to-day administrative support across the organisation. Maintain accurate databases, records, and filing systems. Manage incoming emails, telephone calls, and enquiries. Coordinate meetings, appointments, and diaries. Prepare documents, reports, correspondence, and meeting minutes. Programme & Event Support Support the administration of programmes, workshops, and community activities. Assist with event planning and logistics. Maintain participant records and programme documentation. Support outreach and engagement activities. E.g. volunteer fairs Stakeholder & Volunteer Support Respond to enquiries from beneficiaries, volunteers, partners, and community organisations. Support volunteer onboarding and record management. Assist with staff meetings, training sessions, and organisational activities. About You We are looking for someone who is: Highly organised with excellent attention to detail. Able to manage multiple tasks and priorities effectively. A confident communicator with strong written and verbal skills. Comfortable using Microsoft Office 365 and sharepoint. Professional, reliable, and able to maintain confidentiality. Passionate about supporting women and promoting equality. Flexible and adaptable in your approach to work Essential Requirements Experience in an administrative, office support, or coordination role. Strong organisational and time-management skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a small team. Good IT and database management skills. Desirable Requirements Experience working within the charity, voluntary, or community sector. Experience supporting events, workshops, or community programmes. Knowledge of safeguarding practices. Experience using CRM or client database systems. Language fluency particularly South Asian languages Why Work With Us? Opportunity to make a real difference in the lives of women and families. Be part of a small but supportive and inclusive team. Flexible working arrangements where possible. Opportunities for learning, development, and progression. Meaningful work within a respected community organisation. Safeguarding AWSG is committed to safeguarding and promoting the welfare of women, children, and vulnerable adults. Successful applicants will be expected to share this commitment and will be subject to appropriate background checks. Equality, Diversity & Inclusion We are committed to building a diverse workforce and creating an inclusive environment where everyone feels valued and respected. We welcome applications from people of all backgrounds, communities, and experiences. Note on Equality: Adanna Women’s Support group is an equal opportunities employer. Due to the nature of our work and the vulnerable women we support, this post may be subject to an Occupational Requirement under the Equality Act 2010. How to Apply Please submit: An up-to-date CV A supporting statement (maximum two pages) outlining how your skills and experience meet the requirements of the role Closing Date: rolling recruitment – the applications win