Job Description
Main Duties & Responsibilities The function of the Maintenance Operative is to support the safe, compliant and effective maintenance of the Hospice estate, including grounds and retail properties, by undertaking a wide range of reactive and planned maintenance tasks. The postholder will ensure that facilities remain safe, functional and well-presented, working under the direction of the Estates & Facilities Lead to deliver maintenance activities, support statutory compliance, and assist with the coordination of contractors and improvement works across all sites. Daily walk-through main site & grounds to identify problems/issues including checks of lighting, wells, sewage system, CCTV/security & BMS login Report & take action on any breakdown or defects in premises, copiers, plant, equipment & grounds taking action promptly, notifying senior managers & prioritising safety Undertake a wide range of general maintenance and minor works, including basic plumbing, carpentry, decorating and repairs, ensuring work is completed safely and to an appropriate standard. Organize moving & storage of items delivered to the main hospice site Oversee contractors on site as agreed with the Estates & Facilities Lead Ensure weekly check of generator fuel, roadworthiness of all hospice vehicles, fire alarm test, flushing & logging results on a web portal & agreeing a remedial plan with Affinity water if necessary Management of copiers and any issues with them to include lease renewal Support the Estates & Facilities Lead with weekly maintenance support & response to emergency facilities requests for all retail premises, liaising with shop staff as necessary & ordering & collecting supplies Manage and prioritise jobs as required using the PPM Use the Estates PPM system to log, update and close jobs, ensuring accurate and timely record keeping of all maintenance activities Participating in the departmental meetings reporting on: Quantity of outstanding works &/or repairs with subcontractors, health and safety and any regulatory compliance risks Support the coordination of servicing and maintenance of clinical equipment as required, recognising that responsibility for clinical assets and compliance remains with the relevant clinical teams. Progress chasing outstanding work with the in-house team and contractors Ensure all weekly checks and planned tasks are carried out Ensure drinking water stations are replenished whenever necessary Monthly check of emergency lighting Check products against the COSHH register and dispose of any that are not required or should not be held. Carry out COSHH Risk Assessments as necessary Check all Health and Safety Notices are current and update/replace/remove those that aren’t Co-ordinate quarterly fire drills, support the Fire Marshalls meeting and ensure feedback at Link Up Support the Estates & Facilities Lead in water management (including septic tank and well water filtration) in compliance with statutory processes & procedures to ensure HSG274 compliance Ensure all quarterly checks and planned tasks are carried out, including in-house PAT test scheduling Support the Estates & Facilities Lead to ensure compliance with biannual services of all patient equipment subject to LOLER regulations, the biannual water quality test, the dismantling and clean extractor fans, ventilation shaft and solar panel checks Check Hospice vehicles ensuring records of services, inspections, road tax, MOT; and that the competencies and licences of minibus drivers comply with appropriate regulations Assist with the preparation of the annual maintenance budget Assisting with energy monitoring and reduction strategies Provide direction and support to maintenance staff Promote a proactive, solution-focused team culture Ensure safe working practices are followed at all times Qualifications, Skills, Experience, Knowledge & Approach A good standard of general education. Proven experience in estates, facilities or maintenance environment Strong practical, hands-on maintenance skills Experience coordinating maintenance activity Experience working with contractors Ability to work independently and make sound decisions Knowledge of health and safety compliance requirements, including correct use of PPE, COSHH, Manual Handling, Legionella, Risk Assessments etc Ability to work with a diverse team of volunteers effectively i.e. with varying motivation, age, gender, and physical and mental capacities Maintaining a large and varied Estate to a high standard, including grounds, structures and buildings Proficiency in operating various tools and powered equipment Training others on maintenance techniques and safe use of equipment Monitor and address hazards such as severe weather conditions like heatwaves, snow, ice, and remove litter to ensure safety of visitors, volunteers and staff Proficiency in operating various garden tools and powered equipment Communication · Effectively engage with staff, volunteers & the public · Maintain a
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