Communications, Events and Publications Support Officer

The role of Communications and Publications Support Officer is key in helping us share knowledge, support our networks, and deliver high-quality outputs that influence practice and policy. Responsibilities include : • Produce and distribute the Faculty for Homeless and Inclusion Health fortnightly newsletter (via Mailchimp) • Support the development and scheduling of social media content, helping to grow engaging content and reach • Monitor and report on social media analytics • Update the Pathway website with news, publications and resources, and support with website improvements • Organise and support online meetings of the Faculty for Homeless and Inclusion Health and its subgroups • Coordinate and support online specialist Masterclasses for people working in health and care provision for people in marginalised groups • Support delivery of external events, including the annual Faculty for Homeless and Inclusion Health conference • Coordinate publication of major Pathway reports, working with designers and printers • Provide publishing and administrative support to Fellows undertaking research projects • Deliver high-quality editing, formatting and presentation of shorter reports and documents • Maintain the Faculty for Homeless and Inclusion Health database and mailing lists • Maintain and support Pathway document sharing and organisation on SharePoint and OneDrive • Ensure Pathway resources are organised and accessible to support external communications About you – it is essential you have : · Experience of working in a communications or administration role (including remote working) · Excellent organisational skills, with the ability to manage multiple priorities and deadlines · Strong written and verbal communication skills · Experience of maintaining or updating websites, including WordPress · Experience of using social media professionally (LinkedIn, Instagram, etc.), creating content and understanding social analytics · Proficiency in Microsoft 365 (Word, Excel, PowerPoint), SharePoint, MS Teams, Canva, Mailchimp and similar tools · Experience of using digital tools to prepare and format documents, including academic reports or publications · High attention to detail and accuracy · Ability to work both independently and as part of a team · Understanding of confidentiality and data protection Personal Attributes You should also be: • Motivated, with a flexible and proactive approach to work. • Politically aware and able to work sensitively in a complex environment. • Commitment to Pathway’s mission, including tackling inequality and promoting human rights. It would be great if you also had : • Experience of supporting events or conferences • Experience of producing newsletters