Accommodation Support Worker

Accommodation Support Worker(Future Roots 2 Project) Salary Banding : £28,893 per annum with potential to progress through salary band.  Plus additional payment for overnight shifts on occasion.  (£85 per night shift required / £50 per on call shift) Contract : Permanent Hours : Full Time, 37 Hours Per Week Location :Hatfield, Hertfordshire, but will include travel across hertfordshire and cover of future roots 1 in WGC when required  - Candidates must have a full driving license and use of own vehicle for business purposes. Herts Young Homeless is an independent charity that has supported vulnerable young people across Hertfordshire since 1998. We are a professional, compassionate and collaborative organisation, committed to helping young people build safe, independent futures. About the service Future Roots Hatfield provides supported accommodation for six young people . The service focuses on developing the practical, emotional and life skills needed for independent living, within a safe, respectful and homely environment. We’re looking for a Supported Accommodation Worker to support residents on their journey towards independence. The role requires flexibility to meet the needs of the house, which may include changes to working patterns and very occasional paid sleep-in shifts . Future Roots Hatfield is a welcoming, supported home for up to six young people. We focus on helping them build the practical skills, confidence and resilience they need to live independently. Our approach is simple: create a safe, respectful and homely environment where every young person feels valued, supported and able to grow. About the Role We’re looking for a Supported Accommodation Worker to join our team and play a key role in helping young people move towards independence. This is a flexible role that adapts to the needs of the home, including occasional changes to working patterns and very occasional paid sleep-in shifts. The Difference You’ll Make In this role, you’ll help create a positive and empowering space where young people feel encouraged to take ownership of their lives and futures. You’ll support them to develop life skills, build confidence and navigate challenges—while ensuring the home remains safe, respectful and supportive for everyone. The young people we work with are resilient and inspiring, but may face complex challenges. We’re looking for someone who brings patience, empathy and curiosity, and who can support them through difficult moments with encouragement and consistency. What You’ll Be Doing You’ll have a varied and meaningful role, including: Managing a diverse caseload with different needs and priorities Building trusting, professional relationships with young people Delivering 1:1 and group sessions focused on independent living skills, such as: Understanding rights and responsibilities Setting boundaries and making decisions Health and wellbeing Education, employment and volunteering Budgeting, rent and managing money Everyday practical living skills Supporting the screening and interview process for new residents Facilitating group activities and workshops Responding to breaches of house rules in line with policies Identifying and managing risk, including safeguarding concerns Working collaboratively with colleagues to provide consistent support Liaising with external agencies and partners Keeping accurate and timely records Taking part in the on-call rota (after probation) Supporting occasional paid sleep-in shifts What We’re Looking For We’re keen to hear from people who are: Compassionate, resilient and motivated to make a difference Skilled at building relationships and setting healthy boundaries Confident communicators with strong interpersonal skills Organised, reliable and able to manage competing priorities Knowledgeable about safeguarding, confidentiality and professional boundaries Flexible and responsive to changing needs You’ll also need: A full UK driving licence and access to a vehicle for work An understanding of the challenges faced by young people experiencing homelessness Experience in supported accommodation or the voluntary sector is helpful, but not essential—we value attitude, values and potential just as much. This post is classed as having a high degree of contact with children or young adults and is exempt from the Rehabilitation of Offenders Act 1974. An enhanced disclosure will be sought through the Disclosure & Barring Service (DBS) as part of Herts Young Homeless’ pre-employment checks. Please note that additional information referring to the DBS is in the guidance notes to the application form. What We Offer We want you to feel supported, valued and able to thrive. We offer: A friendly, experienced and supportive team 25 days annual leave + bank holidays (rising to 28 with service) An extra day off for your birthday Holiday purchase scheme Hybrid working opportunities Refer-a-friend scheme Discretionary sick pay (subject to eligibility) Paid mileage for work t