Community Engagement Coordinator

Overview of the post To work alongside Braunstone residents, volunteers, businesses and partners to build strong relationships and co-design services that reflect community priorities in Braunstone. The role focuses on meaningful engagement, volunteer involvement, and partnership working, with a smaller element of project-based fundraising and communications support that helps amplify community voices and showcase impact. This role is rooted in a strengths-based, inclusive approach that values lived experience and community voice. Main responsibilities and duties Community Engagement & Co-Design Build and maintain trusted relationships with Braunstone residents, community groups, local businesses and grassroots organisations Facilitate conversations, workshops, and engagement activities to co-design services and projects to ensure community voices and lived experience meaningfully inform service development and delivery Act as a visible and approachable presence within the community Promote inclusive, accessible, and trauma-informed engagement practices Gather community feedback and insight to inform service improvement, contribute to monitoring, learning, and evaluation activities Reflect on practice and adapt approaches in response to community needs Volunteer Engagement & Support Recruit, induct, coordinate training and support volunteers, with a focus on local community involvement, including support to deliver b inspired services Acting as a key point of contact for volunteers, develop clear, meaningful volunteer roles aligned with community and organisational needs Foster a positive, inclusive volunteer culture that values contribution and wellbeing Partnerships, Networking & Community Presence Build and maintain relationships with local organisations, businesses, networks, and stakeholders, including representing the organisation at community meetings, events, and forums Strengthen local connections to improve service reach and impact by identifying opportunities for collaboration and shared learning Communications & Community Storytelling Support delivery of the organisation’s communications plans including engagement with digital platforms with a focus on community engagement and impact to strengthen community connection and awareness Create and source digital content (e.g. short written pieces, photos, videos, social media content) that showcases community-led work and lived experience, ensuring content is inclusive, ethical, and reflective of organisational values Work with colleagues to share stories that demonstrate learning, outcomes, and community voice Project Support & Community-Led Fundraising Support small-scale, project-specific fundraising activities that emerge from community-led initiatives, working alongside colleagues and community members to help shape funding ideas where needed Contribute information and insight to funding applications when relevant Build relationships with local supporters, businesses, and community partners General Duties: Attend and participate in team meetings, training and events that ensure the effective sharing of information and co-ordination with the team’s activities. Undertake administrative and maintenance duties that assist in the smooth running of the Neighbourhood Support Base. This will include taking collective responsibility in relation to matters of health and safety, equipment maintenance, data protection and confidentiality management, and visitor service and care. Ensure that all NST activities are undertaken in line with the legal requirements and b inspired policy, procedures and good practice. This includes the production of risk assessments and other data that can demonstrate effective and safe planning. Undertake consultations in-line with the Neighbourhood Action Plan and work alongside other members of the NST to gather, collate and analyse information that inform perceived local need/s. Work outside normal office hours and at weekends as and when required. To ensure promotion and implementation of The Braunstone Foundation’s policies in relation to Equalities; to ensure that buildings, equipment and facilities are managed in a safe and effective way in line with Health and safety requirements. To carry out work in such a way as to promote The Braunstone Foundations aims objectives and agreed policies. This job description sets out the duties of the post at the present time. Such duties may vary from time to time without changing the general character of the duties or the level of responsibilities entailed. Such variations are a common occurrence and cannot in themselves justify a reconsideration of a grading of the position. Person Specification Post: Community Engagement Coordinator - Essential (E)Desirable (D) Qualifications and Experience Experience in community engagement, community development, or a similar role (E) Experience recruiting, supporting, or working alongside volunteers (E) Experience of working in the charitable/volu