Job Description
Reed Business Support are proud to be recruiting on behalf of a well-established, market-leading, family-run organisation who are looking for a Sales Administrator to join their sales department on a full-time, permanent basis. The Customer Service Advisor role will involve: Managing customer communications via telephone and email Processing customer orders accurately and efficiently for dispatch Providing advice on products and services Supplying delivery and stock information Providing carrier delivery updates via track and trace systems Resolving customer queries using internal helpdesk and CRM systems Supporting Field Account Managers through follow-up calls and customer contact The successful candidate will have: A friendly, confident, and professional manner Strong IT skills and good computer literacy A passion for delivering excellent customer service with a “can do” attitude A flexible and adaptable approach The ability to work well within a team environment Salary and Benefits £27,500 + bonus scheme Hybrid working available following training (minimum 3 days office-based) Full in-house training provided Company pension Health benefits Cycle to work scheme Childcare vouchers 25 days holiday + Bank Holidays Up to 3 additional days annual leave for 100% attendance Hours: 38.5 hours per week Shifts: Monday to Friday on a rota basis between 8:30am – 5:30pm How to Apply If you are interested in this opportunity, please apply via Reed with your most up-to-date CV. For more information or a confidential discussion, please contact Reed Business Support Preston.