Job Description
Right Now Group are currently recruiting for a Junior Sales Administrator to join a well-established logistics and freight forwarding business based in the Heathrow area. Our client is seeking a detail-oriented individual to support the sales team, ensuring customer enquiries, quotations, and sales administration activities are handled efficiently and professionally. Position: Junior Sales Administrator Location: Heathrow Hours: Monday - Friday, 09:00 - 17:30 Salary: £24,000 - £28,000 per annum (dependent on experience) Key Responsibilities for a Junior Sales Administrator: Assist in generating and following up on sales leads to support business growth. Respond promptly to customer enquiries via telephone, email, and other communication channels. Prepare and issue quotations, proposals, and sales-related documentation. Support the sales team with order processing and customer account management. Build and maintain strong relationships with customers to encourage repeat business. Understand customer requirements and recommend suitable services where appropriate. Handle customer queries and escalate issues to the relevant department when necessary. Maintain accurate customer records, orders, and sales activity within the CRM system. Produce regular reports on sales activity, customer feedback, and market trends. Assist with market research and identify potential opportunities for business development. Provide general administrative support to the wider sales function. Key Skills for a Junior Sales Administrator: Previous experience within a sales support, administration, customer service, or office-based role is advantageous. Excellent communication and interpersonal skills. Strong organisational skills with the ability to multitask and prioritise workload effectively. Proficient in Microsoft Office applications, including Excel, Word, and PowerPoint. Experience using CRM systems would be beneficial. Proactive and customer-focused approach. Ability to work effectively within a fast-paced environment. Strong attention to detail and accuracy. Please note: The successful candidate will be required to complete any necessary background checks as applicable.