Job Description
Operating within AEP Ltd Service Department and following Processes and Procedures. Duties include: Booking & Planning Engineers Work in Accordance with Service Schedules & Projects, Processing Engineer Job Sheets & Waste Transfer Notes, Processing Customers Enquiries / Orders, Service Quotes, Processing Completed Service Job Sheets, Scanning / Filing & Completion of Documents Remedial Quotes, Process Orders as required, Small Plant Quotes, Support Sales Team, Pneumatic Sales, Infinity Sales, Actively promote the company's portfolio to existing customers, Effectively manage quote log and follow up as needed. Action incoming calls or emails which include passing/transferring, customer enquiries, parts ordering, service visit, breakdowns, new plant enquiries. Consult with Service Manager and plan work accordingly.