Job Description
As a 1st Line IT Support Technician, you will provide technical support to internal users, ensuring prompt resolution of incidents and requests while delivering exceptional customer service in line with ASSA ABLOY's standards. Weekly Hours Worked: 8.30am – 4.45pm (30 minutes lunch) Fridays 8.30am – 3.30pm (30 minutes lunch) 37.5 hours per week. Act as the first point of contact for logs raised via Service Now, ensuring tickets are assessed promptly, accurately categorised,
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