Job Description
Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview Looking for an opportunity to make a real impact? Join Gallagher in Bristol, Woking, Birmingham or Manchester and become part of a team dedicated to helping businesses protect their people by offering Private Medical Insurance (PMI) as a key component of their Employee Benefit plans. This role is your chance to shine by delivering exceptional service to clients , managing PMI schemes, and building meaningful relationships with colleagues, clients, and providers. You’ll thrive in a supportive, collaborative, and sociable environment where your contributions are valued and make a difference every day. Please note: This is an initial 12-month fixed-term contract. Take the next step in your career with Gallagher – where your expertise and passion for helping others truly matter. How you'll make an impact Deliver timely and accurate assistance to Associate Consultants, Consultants, and Management in all aspects of their work with corporate clients, including regular client interaction and collaboration with provider teams. Serve as the primary group healthcare contact for clients, supporting both employers and their employees. Provide a professional, high-quality service to clients, colleagues, and third parties, ensuring their needs are met with excellence. Assist clients with the management of employee benefit schemes, including renewal activities, underwriting processes, claims handling, and maintaining compliant and detailed client records. Strive to not only meet but exceed the expectations of both internal and external clients. About You Technical Expertise : Strong knowledge of Private Medical Insurance, Dental Insurance, Cash Plans, and Health Assessment policies, with the ability to stay updated on industry, sector, and technical developments. Effective Communication : Excellent skills in communication, questioning, listening, report writing, and presenting, with the ability to engage effectively with clients and stakeholders. Technical Proficiency : Proficient in Microsoft Office (Excel, Word, PowerPoint) and experienced in using internal systems and databases to support efficient operations. Customer-Centric Approach : Committed to upholding the principles of Treating Customers Fairly (TCF) and delivering exceptional service to clients. We would welcome applications from individuals with experience similar to Private Medical Insurance - such as Group Risk (inc. Life, Critical Illness or Income Protection cover), Online/Flexible Benefits or experience that covers the wider Employee Benefits world. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more… We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all i
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