Patient Coordinator - DBS!

Job Title: Patient Coordinator - DBS!

Salary: £13.50-£14 per hour
Location: City of London
Type: Temporary - Ongoing
Hours: Monday-Friday, 8:30am-5:30pm

Are you immediately available and experienced within a medical or healthcare setting? We are seeking a professional and compassionate Patient Coordinator to join a busy and well-established clinic in the heart of the City. This is a fantastic opportunity for someone who thrives in a fast-paced environment and takes pride in delivering outstanding patient care and service.

⭐ Benefits
* Ongoing temporary opportunity within a reputable private medical setting
* Central City of London location with excellent transport links
* Supportive and professional team environment
* Office Angels Boost Benefits - including wellbeing support, discounts and vouchers

📝 Job Duties
* Acting as the first point of contact for patients, providing a warm and professional reception service
* Managing a high volume of incoming calls, triaging enquiries efficiently and directing patients appropriately
* Booking, rescheduling, and cancelling appointments using internal systems
* Supporting clinicians with clinic coordination and ensuring appointment schedules run smoothly
* Maintaining accurate and confidential patient records in line with GDPR guidelines
* Handling patient queries with empathy, professionalism, and attention to detail

✔️ Requirements
* Previous experience as a Medical Receptionist, Patient Coordinator, or within a healthcare setting
* Strong telephone manner with proven experience triaging calls
* Excellent communication skills, both written and verbal
* Highly organised with the ability to multitask in a busy environment
* Confident using booking systems and Microsoft Office
* Professional, calm, and patient-focused approach

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Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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