Volunteer (Asylum Seeker Support)

Purpose of the Role This volunteer role supports the delivery of a wellbeing project for male asylum seekers accommodated in hotels in Ealing. The service aims to improve wellbeing, reduce isolation, and provide culturally sensitive mental health support for individuals who may be experiencing stress, trauma, and uncertainty due to displacement. Volunteers will support the delivery of group activities and informal support sessions that promote social connection, emotional wellbeing, and engagement with services. The role involves building rapport with residents, supporting activities, and helping individuals access support where needed. Volunteers will work alongside the Mental Health (Asylum Seekers) Coordinator to create a welcoming, safe, and inclusive environment where residents feel comfortable participating in activities and seeking support. Main Responsibilities To support the Mental Health (Asylum Seekers) Coordinator in engaging residents and facilitating group activities that promote wellbeing, social connection, and access to support services. Responsibilities include: Engage with asylum seeker residents in a friendly, respectful, and culturally sensitive manner Introduce residents to the wellbeing service and encourage participation in activities Help build rapport and trust with residents through informal conversation and engagement Support the onboarding of participants by assisting with forms and explaining the service Assist with facilitating group activities such as board games, expressive and creative activities. Encourage participation and inclusion during group activities Provide informal emotional support through active listening and supportive conversation Help create a welcoming and safe space for participants during sessions Support the preparation and organisation of activity materials and resources Assist with setting up and packing down activity spaces Identify and report any safeguarding concerns or welfare issues to the coordinator Maintain appropriate boundaries and follow guidance from staff when supporting residents The type of person we are looking for: Friendly, approachable, and able to engage with people from diverse backgrounds Good communication and interpersonal skills Empathetic and non-judgemental attitude Interest in supporting people experiencing mental health challenges or social isolation Ability to work respectfully with people from different cultural backgrounds Ability to work as part of a team and follow guidance from staff Reliable and able to commit to the agreed volunteering hours Understanding of the importance of confidentiality and safeguarding HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds. WL Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults. Post is subject to an enhanced DBS check.