Job Description
Our client is looking for a Financial Services Administrator A leading financial services business in Glasgow city About Our Client This role is with a reputable organisation in the financial services industry. As a small-sized company, they specialise in delivering tailored financial solutions and prioritise precision and operational excellence in their work. Job Description Managing a busy pre-offer pipeline of applications. * Working closely with our Underwriting team to ensure applications are progressed to the correct outcome efficiently and accurately. * Ensuring all documents are assessed in line with internal manuals, policies, procedures, and criteria. * Remaining compliant with all applicable regulatory guidelines. * Developing and maintaining key relationships with internal and external customers. * Answering internal and external customer queries, with the key objective of first-time resolution. * Meeting key performance indicators and service levels by working to agreed objectives and deliverables. * Identifying potential issues and suggesting suitable solutions or process improvements. The Successful Applicant * Customer service experience * An understanding the current regulatory landscape in respect of data protection, Money Laundering and treating customers fairly. * Have strong organisation skills with an ability to work to strict deadlines with considerable attention to detail. * Meticulous attention to detail. What's on Offer Growth shares. * Annual performance bonus (cash and growth shares). * High-quality working environment in a central London office in the heart of Fitzrovia. * Hybrid working. * 30 days' holiday, plus UK bank holidays. * Private health cash reimbursement plan. * Employer pension contribution. * Salary-sacrifice pension scheme, saving marginal rate on contributions. * Salary-sacrifice nursery voucher scheme, as above. * Employee assistance programme