OTC Collection Specialist

The OTC Collection Specialist will play a key role in managing and optimizing the accounts receivable process within the business services industry. This role is based in Kuala Lumpur and focuses on ensuring timely collections and maintaining strong client relationships. Client Details Our client is a large organization operating within the business services industry. They are known for their commitment to excellence, offering tailored solutions to clients while fostering a professional and supportive work environment. Description Manage the end-to-end accounts receivable process, ensuring timely collections from clients. Monitor overdue accounts and follow up with clients to resolve outstanding payments. Reconcile accounts and resolve discrepancies in a professional and efficient manner. Collaborate with internal teams to address client queries and billing issues. Prepare regular reports on collection status and account performance. Maintain accurate records of all collection activities and communications. Ensure compliance with company policies and regulatory requirements. Identify opportunities for process improvement in the accounts receivable function. Profile A successful OTC Collection Specialist should have: Educational background in Accounting, Finance, or a related field. Proficiency in managing accounts receivable processes and collections. Strong analytical and problem-solving skills to handle payment discrepancies. Excellent communication skills to build and maintain client relationships. Ability to work independently and manage multiple tasks effectively. Knowledge of accounting software and tools is advantageous. Job Offer Opportunity to work in a large organization within the business services industry. Professional growth and development in a challenging and rewarding environment. Collaborative company culture that values teamwork and innovation. If you are ready to take on this exciting opportunity as an OTC Collection Specialist in Kuala Lumpur, we encourage you to apply today! To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Tessa Tian at +603 2302 4070. Agensi Pekerjaan Michael Page International (Malaysia) Sdn Bhd | Registration No.914741-W.