Volunteer Retail Assistant

Children North East provides life-changing services including vital mental health counselling, community interest projects, support for families in crisis, and safe spaces that help children and young people overcome obstacles and thrive. By volunteering in our first flagship charity shop, you are helping us invest in a brighter tomorrow for babies, children and young people across the North East. We welcome volunteers aged 18+ who can spare any amount of time - whether a few hours occasionally, regularly scheduled days, or just whenever suits you. What you will be doing Engaging with customers, providing a welcoming environment that enhances their shopping experience Processing payments and encouraging sign-up to Gift Aid Accepting donations and accurately completing Gift Aid processSorting, preparing, and organising donated items for display Assisting with creative in-store displays and window arrangements. The skills you need Approachable and enthusiasticWillingness to learn Flexible and happy to adapt to a variety of shop activities day-by-dayKeen to be part of a supportive team of staff and volunteers What's in it for you Gain valuable experience in retail and customer service Develop your skills and knowledge for your CV and increase your employability Flexible volunteering, designed to suit your availability and lifestyleEnjoy the camaraderie of a welcoming, supportive team Be an integral part of creating positive community impact Join an established charity with over 130 years of history supporting children and families