Information and Advice Officer

Employer: Action Disability Kensington and Chelsea

Location: London, England, GB

Salary: £28,771

Job type: FULL_TIME, On-Site

Posted: 2026-06-05T00:00:00Z

Sector: Healthcare

Job Description

Information & Advice Officer Action Disability Kensington & Chelsea (ADKC) Help make a real difference in the lives of disabled people locally Action Disability Kensington & Chelsea (ADKC) is a local Disabled People’s Organisation committed to removing barriers, promoting independence and ensuring disabled people can access the information, services and opportunities they need to live the lives they choose. Our work is guided by the social model of disability recognising that people are disabled by barriers in society, not by their impairment. We work alongside disabled people to challenge those barriers and create a more inclusive and accessible community for everyone. We are looking for an enthusiastic, compassionate and organised Information & Advice Officer to join our friendly and dedicated team ✨ This is an exciting opportunity for someone who is passionate about accessible communication, enjoys supporting people and wants their work to make a genuine difference within the local community. �� The Role You will play a key part in delivering ADKC’s Information and Advice service, providing clear, accurate and accessible information to disabled people, their families and professionals across Kensington & Chelsea. Your work will include: • Providing high-quality information and advice support • Producing accessible factsheets, newsletters and website content • Creating promotional materials and displays • Supporting people to access local services, opportunities and information • Contributing to ADKC’s wider work promoting inclusion, choice and independent living This is a varied and rewarding role where no two days are the same, and where your work will have a direct impact on people’s lives �� �� About You We’re looking for someone who has: • Experience delivering information and advice services • Excellent written and verbal communication skills • Experience producing clear, accessible written materials • Strong organisational skills and attention to detail • An understanding of disability equality and the social model of disability Desirable: • Lived experience of disability • Experience working in the voluntary, community or disability sector Most importantly, we are looking for someone who shares our commitment to removing barriers and supporting disabled people to have greater choice, control and independence �� �� Why Join ADKC? At ADKC, lived experience, collaboration and community are at the heart of everything we do. We offer: • A fully accessible office • Hybrid working opportunities • A welcoming and supportive team environment • Opportunities for learning and professional development • Meaningful work that makes a real local difference ADKC is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds. As a Disability Confident employer, we are committed to creating an inclusive recruitment process and supporting disabled applicants throughout the application process. Please let us know if you require any reasonable adjustments.

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