Administrator

Role Overview In this role you will be responsible for office management and administrative support across Pembroke House’s work, from supporting governance functions, to leading on Hall Hire bookings and supporting programmes in our buildings and in the wider neighbourhood. You will be passionate about delivering and improving our processes to streamline our work, and enjoy bringing your skills in organisation and process management to a vibrant team. You will be comfortable multi-tasking and shifting priorities when needed on tasks such as answering the phone, ordering supplies, organising the logistical details of room hire and supporting the delivery of events. Person Specification The person we appoint to this role will have a passion for organisation and the smooth management of processes. You will enjoy working with a range of people including residents of all ages and backgrounds.  As a member of a small and enterprising team you will also be ready to muck-in to support others as required. You will be able to manage competing demands on your time as you will be working in a fast-paced office environment. You will have an eye for detail, the drive to see tasks through to completion and be confident working unsupervised for some of the time. You will take on responsibility for ensuring that hall hirers get what they are expecting, and must be confident and able to be firm when you know we are unable to fulfil a request. In addition you will oversee the Pembroke Academy of Music, ensuring that it continues to be an efficient and joyful programme. If this role is done well you will embed a solid foundation from which our work can flourish. You will be a key external voice and face of Pembroke House and will sit at the heart of a dynamic team, ensuring that visitors are welcomed, enquiries are dealt with efficiently and that information flows effectively through the organisation. Pembroke House Pembroke House is a neighbourhood organisation. We are working towards a connected, just and thriving Walworth. We believe in the power of a neighbourhood to tackle our biggest social challenges. We were founded in 1885, by students from Pembroke College, Cambridge, as one of the first settlement houses. Shocked by growing poverty and inequality, the pioneers of the settlement movement sought a new approach: taking up residence to live, work and solve problems alongside local communities. We continue to share a building with St Christopher’s church, which has its routes in the same student settlement. For over 130 years, we’ve been working to bridge traditional divides and unite people – whatever their background or walk of life – in building a better Walworth. Application Deadline: 9am Monday 6 July 2026 Please note we will be shortlisting and interviewing potential candidates throughout this period. Shortlisting by Nina Feldman and Sally Carr: Week of 6 July Interviews with Michal Beno and Tara Mack: Week of 13 July You will be required to complete a short IT test if you are invited to an interview, and have an opportunity to meet some other members of the team.