Graduate Administrator

Graduate Administrator
£23,500 per annum
Chelmsford, Essex
Monday - Friday, 9am - 5pm

The business

Calling all graduates! Due to continued growth, our client is seeking a number of energetic and motivated graduated to join their team. Are you a graduate with a passion for administration? Do you thrive in a fast paced and dynamic environment? We have the perfect role for you!

Benefits

• Progression opportunities:Our client believes in investing in their employees' professional growth. As an Administrator, you will have access to training and development programmes that will help you take your career to the next level.


• Amazing company culture:Join a team that values collaboration, innovation, and a positive work atmosphere. Our client's company culture is both supportive and vibrant, making it a great place to work and grow.


• Training opportunities:As an Administrator, you will receive comprehensive training to ensure you are equipped with the skills necessary to excel in your role. Our client is committed to providing ongoing education and development for their employees.


• Team lunches:Enjoy regular team lunches and bonding activities. Our client believes in fostering strong relationships and creating a sense of community within their team.


• 25 days holiday + bank holidays:Our client understands the importance of work-life balance. They offer generous holiday allowances to ensure you have time to relax and recharge.

Responsibilities

• Handle incoming claim notifications from policyholders and third parties, ensuring all details are captured accurately.


• Maintain and update the filing system to ensure easy access to important documents.


• Take incoming calls from customers and provide exceptional customer service.


• Gather, document and apply procedures relating relevant indemnity & liability information and fraud checks.


• Attend team meetings and actively participate in discussions.


• Gather information through phone, letter, or email correspondence.


• Handle photocopying and scanning of documents.


• Deal with inquiries and queries from both internal and external sources.


• Collaborate with colleagues within the company to deliver high levels of service.


• Ensure consistent compliance with client requirements, internal protocols, service level agreements (SLAs), and best practices.


• Manage and respond to correspondence from customers, insurers, brokers, and third parties in a timely manner.

Requirements

• A degree or equivalent qualification.


• Strong organisational skills and attention to detail.


• Excellent communication and interpersonal skills.


• Proficiency in using Microsoft Office.


• Ability to work in a fast paced environment.


• A positive and proactive attitude.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.