Job Description
Event & Engagement Coordinator Remotely based in North West England with one day a week based in Manchester office. 9‑month fixed‑term contract / placement. Job Purpose: To plan, coordinate, and deliver a range of local events across North West England, ensuring each event is well-organised, inclusive, and engaging for local communities. The Local Event & Engagement Coordinator will collaborate closely with partners, local authorities, suppliers, volunteers, and members to deliver high-quality, unique and memorable experiences. Key Responsibilities: · Event Coordination Plan and manage logistics for a variety of local member events, making sure all events are accessible and attractive to both existing and potential members. · Liaise with relevant external and internal contacts such as venues, suppliers, CSSC’s ticketing platform, Head Office departments, and volunteers. · Complete all relevant compliance work such as risk assessments and public liability checks. · Develop and manage event budgets, ensuring value for money and accurate financial tracking. · Oversee event setup and breakdown where applicable, managing on-site logistics and resolving any issues on the day. · Recruit and coordinate volunteers to assist with events. · Evaluate event success through feedback, data collection, and post-event reporting. · Digital Engagement Promote events via social media, email campaigns, posters, and local press in collaboration with marketing teams. · Manage and grow the North West’s CSSC TikTok presence, including content planning, filming, editing, posting, and community engagement. · Create engaging, on-brand short-form video content tailored to target audiences. · Monitor performance metrics and use insights to optimise content strategy and increase reach and engagement. · Stay up to date with emerging social media trends, tools, and platform updates. Key Skills & Experience: Essential: · Proven experience in planning and delivering events. · Strong organisational and time-management skills. · Ability to manage budgets and handle multiple projects simultaneously. · Excellent communication and stakeholder engagement skills. · Flexibility to work evenings and weekends when required. · Full UK driving licence and willingness to travel across the region. · Ability to analyse member insights to inform event planning and attract potential new members. · Ability to work collaboratively with regional teams to support membership growth and positive member experiences. · Ability to build rapport with volunteers and identify the support needed for successful event delivery. · Confidence in using IT systems and ticketing platforms to promote events across appropriate channels. Desirable: · Experience working with community groups, charities, membership organisations or not for profits. · Knowledge of health and safety and safeguarding procedures. · Familiarity with marketing or PR for events. · First Aid or event safety training. · Previous experience with ticketing platforms or willingness to learn. · Understanding of how comms and events align with one another. · Data literacy or willingness to understand some basic data analytics Who are we looking for? · Energetic and positive, bringing enthusiasm to everything you do. · Excited by change, seeing new opportunities and possibilities. · Keen to succeed with a strong development mindset. · Passionate about delivering great events and experiences. · Open to feedback, always looking for ways to improve.
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