Product Owner - Inlife Engagement and Growth Journeys

What is in it for you

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• 26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

The above information is a shortened summary, refer to our policies for full details 

You will be responsible for

• Understanding your Product and making decisions about its development to ensure we meet Product and Tribe OKRs.
• Keep abrest of key developments in our industry and have a basic understanding of our critical systems and platforms.
• Use research tools and techniques to determine the future direction for your Product
• Listen actively to customers and bring together insights from multiple sources for richer understanding
• Understand 'why' customers use the product and use data and insight to identify the highest value jobs.
• Embed Scrum methodology within your squad, including the core ceremonies, clear roles and responsibilities, a shared purpose, product vision and well-defined product backlog
• Write clear and inspiring vision statements in collaboration with others in my squad and tribe that guide our product roadmap
• Create a roadmap for the product in collaboration with your squad and other SMEs
• Create cohesive product features, actively engage with stakeholders for feedback.
• Use data to guide prioritisation and value outcomes within your squad
• Actively collaborate with engineers and other SMEs to ensure platform development is an ongoing part of the Product development, keeping the platform safe, secure and well-maintained.

You will need

This is an exciting opportunity for a Product Owner / Product Manager with retail and / or telecoms industries experienced combined with experience delivering brilliant customer journeys through multiple channels and platform ownership and development experience.

You Will Also Need:

• Curiosity, desire to understand customers and their behaviour, and a capacity to learn fast
• Experience working in an agile organisation, with a working knowledge of Scrum methodologies, tools and practices
• Previous Product Management or Product Ownership experience
• Understand customer research methodologies and how to interpret customer insight from multiple sources
• Strategic thinking; ability to set a clear vision, prioritise and plot a roadmap to get there
• Analytical and problem-solving skills using data and insight
• Ability to manipulate data (e.g. in Excel)
• Ability to communicate confidently with a wide range of stakeholders

About us

A 50-50 joint venture between Tesco and VMO2 that was established back in 2003, Tesco Mobile has gone from strength to strength as we’ve launched into new services and markets. With more than 5 million customers, we’re the largest mobile virtual network operator in the UK. We’re proud to have an inclusive culture that’s uniquely Tesco Mobile, with a strong sense of community, plus all the benefits of working for one of the shareholders.

We care for human connection and we keep our customers at the heart of everything we do, which is why we’ve embraced the Agile way of working. Agile is more than just a methodology – it’s a liberating journey that puts customers and purpose first. It empowers us to self-organise, collaborate, co-create and rapidly inspect and adapt everything we do – allowing us to respond at pace to our customers’ needs. It encourages variety of thought and enables us to thrive, both individually and collectively.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure