Training Trainer

The Training Trainer supports the Training Manager in the design and delivery of specialist, evidence-informed trainings programmes for professionals supporting bereaved children, young people and parents across health, social care, community, voluntary and private sectors. Using trauma-informed, evidence-based content delivered through both digital platforms and in-person, the role ensures professionals have practical tools to identify, respond to, support and/or refer bereaved children, young people and parents. Main Responsibilities Working collaboratively with the Training Manager, external facilitators and the team’s administrator to co-ordinate training requests responses. Working with the Training Manager and colleagues, support the design of training programmes tailored to the needs of the training delegates. Deliver the organisation’s professional training packages online and/or face-to-face as required. Work with the team to ensure efficient flow of processes and procedures. Research key areas in need of bereavement training packages. Be an ambassador for the need for bereavement continued professional development and training across all health, social care, community, voluntary and private sector professions. To form key relationships with individuals and organisations to promote off-the-shelf training as well as bespoke trainings. To work with the team to develop new training programmes and content. Work with the Marketing and Communications Team to promote training programmes. Collaborate with the team to develop and review feedback framework to evaluate the training. Use feedback to improve the current training offer and identify gaps. Communication and Relationships Build and maintain effective relationships with health, social care, community, voluntary and private sector professionals across the UK. Act as an ambassador for key training programmes, promoting values of empathy, inclusion and best practice in bereavement support. Collaborate closely with the Training Manager, colleagues and the Training Administrator to co-ordinate training requests and ensure a seamless client experience. Engage with internal teams, including Marketing and Communications, to publicise training offers and strengthen audience reach. Work proactively to establish and nurture key relationships with external networks, commissioners, and organisations to increase awareness and uptake of training programmes. Communicate sensitively and confidently when delivery content that may evoke emotional responses, ensuring a safe and supportive training environment. Demonstrate and promote the organisation’s values and culture through all forms of communication, behaviours and professional relationships. Knowledge, Training and Experience Strong presentation, facilitation and communication skills, adaptable to a variety of audiences. Contribute to the creation of bespoke training programmes or training sessions as well as to the development of new training packages. Develop and adapt training content for both in-person and digital delivery using a variety of digital platforms. Demonstrate a robust understanding of grief, loss, trauma, child development, and the psychological and social impact of bereavement on children, young people, and adults, including families. Demonstrate a high level of understanding of the organisation’s evidence-based tiered service model. Participate, and where appropriate, lead on training consultations to formulate an assessment of training needs. Use outcome measures and/or feedback tools to monitor progress, evaluate the impact of delivery, and reflect on own practice. Adhere to legislation and statutory guidance related to Safeguarding Children and Young People and Safeguarding Adults at all times. Participate actively in clinical supervision and reflective practice to ensure safe, ethical, and effective delivery. Contribute to the development and sharing of knowledge within the team by supporting training, mentoring, and peer learning opportunities. Analytical and Judgement Skills Assess training needs through consultation, feedback and sector research to inform targeted content development with the support of the Training Manager. Evaluate participants’ feedback systematically to review the quality, relevance and impact of training’ identify areas for improvement and gaps in provision. Exercise sound judgement when responding to sensitive disclosures or emotionally charged discussions during training, ensuring appropriate support and signposting. Apply analytical thinking to review emerging issues in bereavement, end of life, palliative care, mental health and wellbeing, to guide future training design. Recognise and manage situations that involve ambiguity, uncertainty, or emotional intensity, drawing on supervision and established frameworks for professional support. Apply a trauma-informed and developmentally appropriate lens to training development and delivery, ensuring sensitivity to cu