Senior Support Worker - Female | Hemel Hempstead, Hertfordshire | Full time

We are recruiting a Senior Support Worker to join our service in Basildon, supporting adults with learning disabilities, autism, and mental health needs. Whether you're new to care or experienced, this is an opportunity to build a rewarding, long-term career - any truly make a difference! About the Service - St Agnells A residential care service supporting adults aged 18+ in a safe, structured, and supportive environment. The service promotes independence, choice, and wellbeing through tailored, person-centred support. St Agnells is an 8 bed home supporting people with learning disability, dementia, epilepsy and other complex care needs. The home supports residents with different mobility needs: 5 residents are wheelchair users, require hoisting, support with feeding and day to day activities. 2 residents are able to walk independently. 1 resident uses walking aids. St Agnells house has a warm, friendly and welcoming atmosphere. Free Parking is available in site for staff. Service User Interests The people we support enjoy a wide range of activities, and Senior Support Workers play a vital role in enabling these experiences, including: Outings Activities in the community Visiting local day centres In‑house activities Arts and crafts Days out (e.g. theme parks, meals out, social activities, Christmas markets) Holidays and short breaks Walks in the local park and community Cooking and baking to develop life skills The Role You will: • Lead and supervise a team of Support Workers, providing guidance, role‑modelling, and day‑to‑day direction. • Deliver and oversee high‑quality, person‑centred support, ensuring support plans are followed, reviewed, and updated. • Coordinate and participate in meaningful activities, appointments, and community engagement for the people we support. • Maintain high standards of record‑keeping, completing documentation, incident reports, and reviews professionally. • Participate in the Senior On‑Call rota, responding to staff queries, incidents, and operational needs as required. Who We're Looking For • Confident in leading a team within a care environment • Passionate about person-centred support • Professional, proactive, and resilient • Able to work independently while also supporting and motivating others • Skilled in communication (written and verbal) • Caring, patient, respectful, and calm under pressure • Able to manage challenging situations with confidence • Flexible and reliable, with the ability to work rota-based shifts including Senior On-Call • Committed to maintaining high-quality standards and excellent practice Requirements Ability to work unsociable hours on a rota basis Drivers desirable but not essential Enhanced DBS required (paid for by CareTech) What We Offer Recommend A Friend Bonus Up to 28 Days Holiday, inclusive of Bank Holidays Free DBS Check Blue Light Card Stakeholder Pension Free Employee Assistance Programme Annual Employee Awards Evening Employee Recognition Schemes Ongoing training with clear career progression opportunities, including access to qualifications up to degree level CareTech Foundation - Opportunity to apply for family and friend's grant Our Values Friendly Positive Innovative Empowering Person-Centred Apply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day. About CareTech CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings. We support people to take control of their lives - this could be finding employment, having an active social life, learning new skills or building self-confidence. CareTech Community Services are proud to inform you that they are a Disability Confident Leader.