Digital Communications Officer

Title: Digital Communications Officer Salary: £25,000 per annum Hours: 35 hours per week (permanent) Location: Home (Remote) or Hybrid/Office Based (Nottingham) Annual leave: 25 days per annum excluding bank holidays Headway UK – the brain injury association, supports thousands of people every year. Every 90 seconds, someone is admitted to a UK hospital with a brain injury. Brain injury can happen to anyone, of any age, at any time. The Communications Team raises vital awareness so that everyone affected by brain injury has the support they need to live well. Make a real difference to life after brain injury. Join us as Headway UK and be part of a dynamic, forward-thinking, creative Digital Communications Team that raises vital awareness for brain injury survivors. This exciting role will allow you to use your excellent communication and technical skills to create high-quality, optimised content, taking a data-led approach to maximise reach and engagement. You will work with colleagues across the organisation to promote our mission of improving life after brain injury. What you will do Use innovative techniques to grow the charity’s social media, email marketing and web presence, through the creation and optimisation of engaging content in a variety of formats. Continuously monitor emerging social media trends and platforms and assess their suitability to reach key audience members in the brain injury community. Use your expertise to schedule engaging content to promote Headway UK and raise awareness of brain injury Monitor and reply to comments and messages on Headway UK’s social media networks, including its online discussion forum. Analyse social media engagement data to extract actionable insights and create detailed reports that inform strategy and improve engagement. Be a passionate advocate for social media and digital communications across the Headway network. Use your passion for communicating with people to raise awareness by developing and telling the stories of brain injury survivors and their loved ones. Use your digital communication skills to facilitate internal communications, organising CEO online briefings and quarterly staff bulletins. Manage the day-to-day stewardship of Headway UK’s ambassadors and influencers, building strong relationships, coordinating content opportunities, and ensuring consistent, values-led representation across digital channels. About you We’re seeking a creative, enthusiastic and effective website and social media professional to join our communications team. Reporting to the Digital Communications Manager, you will be responsible for maintaining and developing the charity’s online presence. You might already have some experience of using website and social media platforms in a professional capacity in your current role, or you’ll be able to demonstrate extensive knowledge and innovative use of social media and CMS platforms. Download a job description and personal specification. Benefits As a staff member at Headway UK you’ll have access the following range of benefits: Financial Security Competitive Salaries Pension - You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% dependant on your contributions Occupational Sick Pay Scheme – Increasing with length of service. Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for Flexible Working Remote working – For the majority of our roles we can facilitate hybrid working. We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others. Wellbeing You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services. Eye Test Vouchers Mental Health First Aiders Holidays and leave You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays. Benefits You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership. About us Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery. Embark on a fulfilling career with Headway UK, join our compassionate team and contribute to our mission of rebuildin