Business Support Officer

Business Support Officer (England) Career Ready is a UK-wide social mobility charity, empowering young people with the skills, confidence and networks they need to succeed. We’re looking for a highly organised Business Support Officer to play a key role in supporting the effective delivery of our programmes. This varied role sits at the heart of our England Programmes team, where you’ll help ensure systems, data and processes run smoothly while providing high-quality support to colleagues and stakeholders. Key responsibilities Provide high-quality programme administration and coordination Maintain accurate data in Salesforce and Excel Support mentor onboarding, including DBS checks Manage stakeholder queries via email, phone and Teams Coordinate programme processes such as student–mentor matching Support planning and delivery of virtual and in-person events Troubleshoot system issues and support users Contribute to improving processes and communications About you Essential skills & experience Strong administration and data management experience Confident using Salesforce CRM and MS Office 365 Highly organised with excellent attention to detail Able to manage multiple priorities and meet deadlines Strong communication and stakeholder engagement skills Proactive, solutions-focused approach Event coordination experience Additional information Home-based with occasional travel across England Enhanced DBS check required Why apply? Join a collaborative team making a real difference to young people across England. How to apply Please apply with your CV and a cover letter through Charity Job. The closing date for applications is 9am on Wednesday, 3 June. Please note that we may close this vacancy early if we receive a high volume of strong applications, so we encourage you to apply as soon as possible.