Job Description
We’re looking for an organised and proactive Subscriber Installation Planner to support our installation operations. You’ll play a key role in coordinating schedules, keeping appointments on track, and ensuring a smooth customer experience. Full training will be provided, making this a great opportunity for someone keen to develop in a fast-paced, team-focused environment. What we offer • Competitive Salary: Reflecting your skills and experience • Generous Leave: 25 days annual leave (pro-rated in hours) • Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave • Comprehensive Benefits: o Pension plan (up to 7% employer match) o Life assurance o Employee assistance program o Referral scheme • Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts • Career Development: Extensive growth and advancement opportunities What you’ll do: • Plan and schedule installation workloads to maximise efficiency • Coordinate appointments and support customer bookings • Work closely with Field Line Managers to resolve scheduling issues • Provide administrative support to keep operations running smoothly • Help identify and resolve potential issues before they impact service What we’re looking for: • Strong customer service focus • Confident using computers and willing to learn new systems • Proactive, positive attitude with a willingness to learn • Good organisational and communication skills #LI-MS2 #LI-Onsite #ADTcustomerservice