Client Host - Luxury Offices

As the client and community host you will play a key role in delivering an exceptional, hospitality led experience. This is a lovely opportunity for someone who might be looking to get away from hospitality hours and move into an office setting - bringing with them wonderful hospitality led skills or for a real people person to join a fast moving business with massive progression in a great industry. This key role supports the management in ensuring the smooth day-to-day running of a luxury business centre, with a strong focus on customer engagement, meetings & events delivery, community awareness, and operational standards. The Host acts as an ambassador for the centre, fostering a vibrant, professional and welcoming environment while supporting revenue growth, compliance and service excellence. Key Responsibilities ❖ Deliver a consistently warm, professional and engaging welcome to members, clients and visitors. ❖ Actively contribute to creating a strong community culture within the centre. ❖ Build meaningful relationships with members through regular interaction and communication. ❖ Support member onboarding and move-ins to ensure a seamless and positive experience. ❖ Proactively seek feedback and resolve queries at first point of contact where possible. ❖ Recognise upselling opportunities through strong customer relationships. ❖ Maintain exceptional presentation standards across communal and meeting areas. ❖ Support community events and networking initiatives. ❖ Act as an ambassador for the centre brand and values at all times. Apply via the link with your CV - this role is full time on site Mon-Fri no hybrid.