Facilities Coordinator (Band 1)

Jobtitle: Facilities Coordinator   

Salary: up to £33,000 + TfL Benefits  
Grade: Band 1 

Contract type: TfL     

Reference: 3373 

Number of roles: 1 x Permanent Contract details: 4 days onsite various locations, 1 day from home Location: Various London Offices Application closing date: Friday 29th May 2026   

All offers of employment are subject to satisfactory right‑to‑work checks.  Candidates must be able to demonstrate their right to work in the UK.  At the present time TfL is unable to offer visa sponsorship for this role.   

Overview of project/role:

This role provides a central point of coordination for all facilitiesrelated matters, ensuring TfL customers receive timely, effective support to maintain safe, compliant, and wellfunctioning work environments. As a Facilities Coordinator, you will play a key part in enabling teams to continue delivering TfL’s core business by managing daytoday FM requests, liaising with suppliers and contractors, and ensuring issues are resolved efficiently and professionally. 

Key Accountabilities:

• Provide facilities management services to TfL’s Head Office portfolio within the location(s) allocated. 

• Act as key point of contact of all customers within the allocated portfolio of responsibility, seeking to deliver a high level of customer service. 

• Oversee the smooth operation of all requests generated by the Facilities Service Centre, ensuring they are actioned appropriately and closed out in a timely fashion. 

• Act as a point of contact for all 3rd party supplies both term and project 

• Co-ordinate all on site activities  

• Provide and deliver inductions to new starters and supporting documentation where required. 

• Provide specialist support in the event of an onsite emergency 

• Collate and provide information in a timely fashion to permit the reporting of incidents and other occurrences to other member of the Facilities Operations team. 

• Ensure building checks are carried out in line with the Safety Management System 

• Attend regular Health & Safety and Building Tenants’ meetings. 

• Carry out building inspections as required under the Facilities Operations Performance management system 

• Act as a deputy in the absence of the Building Support manager/Building Manager as appropriate. 

• Act as cover on an alternative portfolio in the event of unplanned absence or a high volume of activity. 

• All reasonable tasks as requested which relate to the 

• smooth efficient operation of the facilities regime within the portfolio of responsibility. 

Skills:

• Time & task management skills. 

• Customer service skills. 

• IT literate. 

• Good communication skills. 

• Able to work under pressure & respond well to a challenge. 

• Problem solver. 

Knowledge: 

• IOSH desirable but not essential 

• A strong understanding of facilities management processes 

• Practical knowledge of health and safety regulations and building services 

Experience:

• Experience within a facilities management environment (desirable) 

• Experience working with CAFM (Computer Aided Facilities Management) software 

• Experience working in a fast paced operational environment  

Application Process:

• Please apply using your CV only
• Think carefully about the skills, knowledge and experience in the advert and cover this in your CV
• PDF format preferred and do not include any photographs or images
• We may close this advert early if we receive a high volume of suitable applications. 

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.

Equality, diversity and inclusion:

We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more