Job Description
Receptionist / Administration Co-ordinator – Norwich I’m currently working on an excellent opportunity for a friendly, organised, and professional Receptionist / Administration Co-ordinator to join a well-established and highly regarded firm in Norwich city centre. This is a fantastic chance to become a key part of a supportive, collaborative team environment where your contribution will genuinely be valued. The Opportunity In this role, you’ll act as the first point of contact for the business, providing a welcoming and professional front-of-house service alongside essential administrative support to ensure the smooth day-to-day running of the office. You’ll be joining a business that places real importance on team culture, personal development, and recognising the individuality of its people. They are committed to supporting employees in achieving their career goals through ongoing training and development. Key Responsibilities Reception Duties: Greet and welcome visitors in a professional and friendly manner Handle incoming calls, screening and directing as required Maintain a clean and presentable reception area Manage incoming and outgoing post Administrative Support: Organise meetings, appointments, and travel arrangements Maintain office supplies, kitchens, and meeting room refreshments Support with data entry, filing, and record management Assist with contractor administration processes, including collecting required documentation Support with overflow calls as part of the wider admin team Customer Service: Respond to client queries efficiently and professionally Build and maintain positive client relationships Ensure all work is completed to a high standard in line with company procedures Additional Duties: Provide administrative support to other departments as needed About You Previous experience in a receptionist or administrative role Proficient in Microsoft Office (Word, Excel, Outlook) Strong communication skills, both written and verbal Excellent organisational and multitasking ability Able to work both independently and as part of a team Calm under pressure with the ability to meet deadlines High level of discretion when handling sensitive information Proactive, “can-do” attitude with strong problem-solving skills Flexible and enthusiastic approach to work What’s on Offer 25 days annual leave 8 days bank holidays Ongoing training and development tailored to your career goals Pension Social events A supportive environment where you are recognised as an individual and encouraged to grow Interested? Please call Michelle Topley on or email your CV . Alternatively apply online.