Office Administrator / Finance Administrator

Office Administrator (Finance & Customer Support) Full-time | On-site Overview This role suits someone who thrives in a varied position and enjoys being the go-to person in a busy office. You’ll combine strong administrative capability with hands-on finance support, customer service, and a solid understanding of purchase ledger, credit control, and month-end routines. It’s ideal for someone who likes to keep operations running smoothly and isn’t afraid to roll up their sleeves. Key Responsibilities Office Administration Act as the first point of contact for general office enquiries Manage day-to-day office operations, supplies, and facilities Maintain internal records, filing systems, and documentation Support management with scheduling, correspondence, and ad-hoc tasks Finance Support Process purchase invoices and maintain the purchase ledger Assist with credit control, including issuing statements and following up on overdue accounts Reconcile supplier statements and resolve invoice queries Support month-end processes such as accruals, journals, and reconciliations Work closely with the finance team to ensure accurate and timely reporting Customer Support Handle incoming customer enquiries via phone and email Provide product/service information and resolve issues professionally Liaise with internal teams to ensure customer needs are met Maintain customer records and update CRM systems Skills & Experience Proven experience in an office administration role Background in finance support, including purchase ledger and credit control Comfortable with month-end routines and working to deadlines Strong customer service skills and confident communication style Proficient in Sage (Sage 50 or Sage 200 preferred) Excellent organisational skills with the ability to multitask A proactive, adaptable, all-rounder who enjoys variety Personal Attributes Reliable, approachable, and calm under pressure Strong attention to detail Positive attitude and willingness to help across the business Able to work independently and as part of a team