Programme Support Officer

We have an exciting opportunity for a Programme Support Officer to join our team in Middlesbrough. Location – This role is community-based in Middlesbrough with minimum two days on site in the programme location. There may also be occasional travel to other programme sites (currently Redcar, Cleveland, Stoke-On-Trent and Scotland) or travel to our London office. Salary – Up to £30,000 DOE Employment Type – Permanent About you We are looking for someone who can demonstrate the following: Proven experience in an administrative, office management or executive assistant role, including coordinating diaries and meetings. Experience supporting or delivering programmes at a local level. Strong attention to detail with the ability to manage multiple priorities. Strong knowledge of the Data Protection Act 2018 and GDPR standards. Excellent written and verbal communication skills with the ability to communicate effectively and confidently with different groups of people. About the role The responsibilities of this role include: Delivering high quality administrative support across the programme to support the delivery of programme goals. Developing, implementing and continuously improving office systems, policies and administrative procedures. Coordinating diaries, scheduling meetings and maintaining an accurate and up to date calendar for the Director of Programmes. Processing purchase orders, invoices and payments and leading the maintenance of secure electronic filing systems and databases. Collating data from programme teams to support monitoring, analysis and evaluation by the Learning & Impact team. About us Thrive at Five is a national charity focused on giving every child the best possible start in life. We know the foundations for life and learning are built in the earliest years, from pregnancy to five. By working alongside families, communities and local partners, we help build stronger, more connected support for parents, so more children get what they need to thrive and reach a good level of development by age five. Thrive at Five is a relatively young organisation but with an already strong national and political profile, having been called out in Parliament for our ways of working in Stoke-on-Trent and invited to be interviewed at the 2025 Civil Society Summit by the Secretary of State for Education. We have grown rapidly in our first four years, with a growing team of nearly 40 across the country. 2026 will be a year of further growth and milestones for the charity as we celebrate our fifth-year anniversary and expand into our third and fourth regions. This will involve recruiting for a new teams, establishing our programmes and beginning to co-design and implement our work in partnership with communities. About our benefits Pension contributions – We will contribute 3% and you can contribute 5% towards your pension through NEST. 25 annual leave days per year plus bank holidays. £100 contribution towards your professional body membership Please note that as this role is subject to a successful Basic Level Disclosure check through the Disclosure and Barring Service (DBS). If you have any unspent convictions, but wish to apply for this role, please advise us in your application. The successful candidate will also need to provide satisfactory references and current right to work in the UK. To apply for this role, please submit your cover letter and CV by following the Apply Now button. Closing date for applications is midnight on Sunday 31st May 2026. If you have any questions about this role, please contact people@thriveatfive.org.uk .