Automation Business Analyst

Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.

We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.

We’ll broaden your horizons

To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you’ll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we’ll give you the training and support you need to achieve whatever you put your mind to.

We’ll help you succeed

Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.

You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.

In this busy and rewarding role you’ll also:

Principal Accountabilities

• To work closely with business process owners and SME’s to identify potential automation opportunities
• Analyse, understand, and document the business processes in detail where required and communicate effectively with business counterparts and stakeholders
• To be an evangelist for automation and to help communicate the benefits of automation across the business
• To work closely with our Automation Architects, Developers, Support Engineers, and business SMEs to help to identify high quality automation opportunities and to provide support to them throughout the SDLC.
• To aid the business in producing a business case to support an automated solution.
• To work closely with the Automation Development team to ensure that processes are developed to the highest possible quality level.
• To drive process assessments for robotics process automation opportunities, including preparing documentation of solutions and coding
• To be an active member of our Automation Centre of Excellence and to help identify ways to both continuously improve our methods of operation and enhance the quality of our deliveries.

You’ll be someone with:

Technical Knowledge, Professional, Qualifications and Experience

Capabilities:

• Demonstrable experience as a Business Analyst delivering IT solutions
• Strong organisational skills with the ability to handle multiple high-priority projects
• Proven ability to independently overcome obstacles and resolve complex problems
• Ability to identify and remove waste from processes prior to automation
• Proven Customer Service experience and good communication skills, including the ability to present technical details to non - technical stakeholders
• Proven experience in creating and refining User Stories and Acceptance Criteria to support effective solution delivery in an Agile environment
• Mapping and documenting processes in accordance with Business Process Model and Notation (BPMN) standards
• Experience in various techniques to elicit business requirements
• Good written skills and with the ability to produce clear and concise documentation

It will be very useful if you have some or all the following skills and experience:

* Proven experience of delivering complex automation projects
* Knowledge of automation & AI technology such as UiPath, Power Platform, Logic Apps, Templafy or similar
* Understanding of Agentic AI and how it can be used in automation scenarios
* Experience creating process definition documents

You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and th