Education Trainer (Bereavement Services)

Role Purpose The Education Trainer supports the Education Manager in the design and delivery of specialist, evidence-informed trainings programmes for education professionals equipping them to support bereaved children, young people, adults and communities. Using trauma-informed, evidence-based content delivered through both digital platforms and in-person, the role ensures schools and educational staff have practical tools to identify, respond to, support and/or refer bereaved children, young people and adults. We are recruiting for two Education Trainers, both to work full-time hours (35 per week). One term-time only and the other to work year-round. Main Responsibilities Working collaboratively with the Education Team and the team’s administrator to co-ordinate training requests responses. Working with the Education Manager and colleagues, support the design of training programmes tailored to the needs of the training delegates. Deliver the organisation’s education training packages online and/or face-to-face as required. Work with the team to ensure efficient flow of processes and procedures. To research key areas in need of bereavement training packages. To be an ambassador for the ASK Me Training and Manifesto to early years, primary, secondary and higher education institutions and professionals. To form key relationships with individuals and organisations to promote off-the-shelf training as well as rapid response, ASK Me and bespoke education training. To work with the team to develop new education training programmes and content. Work with the Marketing and Communications Team to promote education training programmes. Collaborate with the team to develop and review feedback framework to evaluate the training. Use feedback to improve the current training offer and identify gaps in education training offers. Communication and Relationships Build and maintain effective relationships with education professionals across early years, primary, secondary and higher education sector. Act as an ambassador for the organisation’s ASK Me Training and Manifesto and other key education programmes, promoting values of empathy, inclusion and best practice in bereavement support. Collaborate closely with the Education Manager, colleagues and the Education Administrator to co-ordinate training requests and ensure a seamless client experience. Engage with internal teams, including Marketing and Communications, to publicise training offers and strengthen audience reach. Work proactively to establish and nurture key relationships with external education networks, commissioners, and organisations to increase awareness and uptake of training programmes. Communicate sensitively and confidently when delivery content that may evoke emotional responses, ensuring a safe and supportive training environment. Demonstrate and promote the organisation’s values and culture through all forms of communication, behaviours and professional relationships. Knowledge, Training and Experience Strong presentation, facilitation and communication skills, adaptable to a variety of audiences. Contribute to the creation of bespoke education programmes or training sessions as well as to the development of new education training packages. Develop and adapt training content for both in-person and digital delivery using a variety of digital platforms. Demonstrate a robust understanding of grief, loss, trauma, child development, and the psychological and social impact of bereavement on children, young people, and adults, including families. Demonstrate a high level of understanding of the organisation’s evidence-based tiered service model. Demonstrate strong knowledge of current education frameworks and the wellbeing priorities for schools and colleges. Participate, and where appropriate, lead on consultations with individual education settings to formulate an assessment of their individual training needs. Use outcome measures and/or feedback tools to monitor progress, evaluate the impact of delivery, and reflect on own practice. Adhere to legislation and statutory guidance related to Safeguarding Children and Young People and Safeguarding Adults at all times. Participate actively in clinical supervision and reflective practice to ensure safe, ethical, and effective delivery. Contribute to the development and sharing of knowledge within the team by supporting training, mentoring, and peer learning opportunities. Analytical and Judgement Skills Assess training needs of education settings through consultation, feedback and sector research to inform targeted content development with the support of the Education Manager. Evaluate participants’ feedback systematically to review the quality, relevance and impact of training’ identify areas for improvement and gaps in provision. Exercise sound judgement when responding to sensitive disclosures or emotionally charged discussions during training, ensuring appropriate support and signposting. Apply analytical t