Assessments Officer

Department: Registry (Assessments)
Reporting to: Assessments Team Leader
Location: Tower Hill Campus & Aldgate Campus, London
Salary: Competitive

About the Role

London College of Contemporary Arts (LCCA) is seeking a detail‑focused and proactive Assessments Officer to join our Registry (Assessments) team.

The Assessment Team is responsible for managing assessment and student progression processes across the College, ensuring accuracy, efficiency and regulatory compliance. In this role, you will deliver high‑quality and complex assessment administration, support internal assessment boards, and provide expert advice to colleagues and stakeholders.

This is an excellent opportunity for an experienced higher education professional who is committed to student‑centred service delivery and continuous improvement.

Key Responsibilities

• Deliver high‑quality administration of assessments and progression, ensuring processes are accurate, efficient and timely

• Record and manage mitigating circumstances in line with College and Partner regulations

• Provide secretarial support to Internal Boards, including:

  • Scheduling meetings

  • Preparing and distributing papers

  • Recording minutes and monitoring actions

• Support assessment boards by preparing documentation, liaising with board members and ensuring accurate processing of student outcomes

• Contribute to Internal Board meetings and provide expert operational advice where required

• Identify and resolve complex issues arising from assessment and curriculum operations, acting as a decision‑maker when appropriate

• Interpret, apply and provide guidance on academic regulations, policies and procedures

• Support the implementation of regulatory and policy changes to enhance operational efficiency and the student experience

• Ensure assessment activities comply with College regulations, Validating Partner requirements and external compliance frameworks

• Provide specialist advice and guidance to academic and professional services colleagues

• Identify and implement process improvements to enhance service quality and efficiency

• Work collaboratively with colleagues across departments and at varying levels of seniority

• Self‑manage a complex and changing workload, prioritising tasks based on institutional risk and student impact

• Contribute to a culture of continuous improvement within the Assessment team

• Undertake other reasonable duties appropriate to the role

About You

You will be a highly organised professional with strong attention to detail and experience working within a higher education environment.

Essential requirements:

• Relevant qualifications or equivalent professional experience appropriate to higher education

• Recent experience in a higher education professional services role

• Excellent attention to detail and accuracy

• Strong organisational and time‑management skills

• Ability to work under pressure and meet strict deadlines

• Confident use of IT systems, including Microsoft Office and student records systems

• Strong numeracy and data‑handling skills

• Clear and effective written and verbal communication skills

• Ability to interpret and apply regulations and policies accurately

• Proven a