Job Description
Ready for your next challenge?
Are you highly organised, detail-driven and ready to build your career in a fast-growing technology business? Do you thrive in a social, energetic office where no two days are the same?
At Global 4, we’re looking for a proactive and motivated Sales Team Administrator to join our thriving team and play a key role in supporting our busy sales function. This is an exciting opportunity for someone who enjoys working in a fast-paced environment, loves solving problems and takes pride in delivering exceptional support to both colleagues and customers.
With ongoing company growth, this newly created role offers fantastic long-term career development within an ambitious and forward-thinking business.
About Global 4
Global 4 provides businesses across the UK with innovative technology solutions including cloud telephony, IT services, CCTV & security, mobiles, connectivity and energy solutions.
Known for delivering outstanding customer service, we proudly maintain a near five-star Trustpilot rating alongside ISO 9001, 14001 and 27001 accreditations. As our customer base continues to grow, we remain committed to investing in our people, culture and future opportunities.
What You’ll Be Doing
As part of our Sales Administration team, you’ll help keep our sales operation running smoothly while delivering an exceptional customer experience throughout the client journey.
Key responsibilities include:
Supporting the sales team with day-to-day administration and coordination
Processing and confirming new customer orders
Raising and monitoring tickets for the sales team
Logging and tracking customer fault tickets alongside the Service Desk
Managing departmental inboxes and allocating tasks efficiently
Maintaining accurate CRM records, documentation and customer databases
Supporting reporting requirements and monitoring deal progression
Updating quotations and reissuing customer paperwork
Scheduling meetings and managing room bookings
Raising purchase orders and completing associated administration
Supporting customer onboarding and handovers to Account Management
Handling incoming calls and directing enquiries appropriately
Collaborating with internal teams to ensure a seamless customer journey
What We’re Looking For
We’re looking for someone who is organised, enthusiastic and eager to grow within a supportive team environment.
You’ll ideally have:
Excellent organisational and multitasking skills
Strong attention to detail and accuracy
Great communication and interpersonal skills
A collaborative and positive approach to teamwork
Confidence using Microsoft Office including Word, Excel, Outlook and PowerPoint
The ability to prioritise workload in a busy environment
Strong numerical and administrative skills
What’s In It For You?
At Global 4, we believe great work deserves great rewards. Alongside a supportive and social culture, you’ll benefit from:
25 days holiday plus bank holidays
Additional annual leave with length of service
50% off broadband (completely free after two years!)
Company Growth Share Options Scheme
£250 Bright Ideas Scheme
Employee Recognition rewards and team days out
Buy & Sell Holiday Scheme
Death in Service benefit
Friday fridge and regular company lunches
£1,000 Refer-a-Friend Scheme
Fun team incentives
Paid charity leave