Order Processor – Windows & Doors

Order Processor – Windows & Doors

NE&C Windows & Doors Ltd has an exciting opportunity for an Order Processor to join their growing team. This role would suit an organised administrator with strong attention to detail looking to develop within the windows, doors, UPVC and manufacturing sector.

If you’ve also worked in the following roles, we’d also like to hear from you: Sales Order Processor, Production Administrator, Window Processor, Office Administrator, Customer Service Administrator, Admin Assistant, Customer Service Assistant, Administration Assistant

All Levels of Experience Considered

Previous experience within the window and door industry is preferred but not essential, making this an excellent opportunity for candidates with administration, order processing or customer service experience looking to develop within a growing organisation.

SALARY: £12.71 per Hour + Benefits

LOCATION: Washington, Tyne and Wear, North East England – Fully Office Based

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 40 hours per week

JOB OVERVIEW

NE&C Windows & Doors Ltd has a fantastic new job opportunity for an Order Processor to join the expanding team.

Working as the Order Processor you will support the processing of customer orders from point of sale through to production. The role includes interpreting technical drawings, updating internal systems, coordinating with production teams and ensuring orders are accurate and completed to agreed deadlines.

As the Order Processor you will work closely with customers, surveyors, sales teams and manufacturing departments.

If you are an enthusiastic individual looking to contribute to a dynamic work environment, we encourage you to apply for this exciting opportunity.

ABOUT US

NE&C Windows and Doors Limited is a specialist manufacturer and supplier of high-quality window and door systems. With a strong reputation for technical expertise, precision, and customer service, the business continues to grow across commercial and residential sectors. NE&C takes pride in delivering reliable, well-engineered solutions and fostering a collaborative, supportive working environment.

APPLY TODAY

Ready to make your next career move? Apply Now for our Recruitment Team to review.

DUTIES

Your duties as the Order Processor include:

• Processing Orders: Accurately process UPVC window and door orders using internal systems and software

• Reviewing Drawings: Interpret technical drawings, specifications and survey information

• Checking Accuracy: Ensure all customer orders are accurate and compliant before release to production

• Liaising with Teams: Communicate with customers, sales teams, surveyors and production departments to resolve discrepancies

• Managing Amendments: Handle order amendments and variations efficiently

• Maintaining Records: Keep accurate documentation and administrative records updated

• Supporting Scheduling: Assist with production scheduling and delivery coordination where required

• Following Procedures: Ensure all tasks are completed in line with company procedures and quality standards

CANDIDATE REQUIREMENTS

• Previous experience in administration, order processing, customer service or office support preferred but not essential

• Experience with UPVC window and door systems such as VEKA or similar would be advantageous

• Strong attention to detail and accuracy skills

• Good IT skills including Microsoft Office, Word, Excel and internal processing systems

• Ability to read and understand technical drawings and specifications

• Excellent communication and organisational skills

• Ability to prioritise workload and manage multiple tasks effectively

• Ability to work independently and collaboratively within a team environment

• Positive attitude with a willingness to learn and develop

BENEFITS

• Company pension scheme
• Free on-site parking
• Supportive and growing