Individual Giving Officer

Who: Sight Research UK Title: Individual Giving Officer Where: Hybrid/Bristol (once a week from Bradley Stoke, Bristol HO Hours: Full or part time considered Salary: £30,000 About the role We‘re looking for a multi-skilled and passionate Individual Giving Officer. You’ll play a key role in the effective delivery of Sight Research UK’s Fundraising Strategy, with particular focus on individual giving and external-facing activities to help us achieve our charity’s mission. We're looking for someone who can work independently within our growing Bristol-based charity and who is also willing to get stuck in and be a team player. The ideal candidate will demonstrate excellent attention to detail, be self-motivated, and have excellent interpersonal skills to develop and maintain key supporter relationships. This Officer-level role is the perfect opportunity for someone ready to take on a challenge and reignite and grow an income line with real potential. You’ll have the opportunity to develop your skills in relationship-building, project management, campaign planning and delivery, data analysis, and much more. You’ll also work closely with the Fundraising Manager, Marketing and Communications, and other internal charity teams to help us deliver our Fundraising Strategy. This includes a breadth of areas, not limited to individual giving campaigns, such as payroll giving, lottery, and community fundraising. Your passion and expertise will enable our charity to fulfil its vision of 'A clearer future for those living with sight loss'. Responsibilities to include: Under the direction of the Fundraising Manager and in partnership with the Marketing and Communications team, deliver individual and regular giving campaigns across online and offline channels, Support regular giving products, including monthly direct debits, payroll giving, and the lottery. Assist with the delivery of cash appeals, including seasonal campaigns such as Christmas appeals. Help plan and implement campaigns in line with the annual fundraising plan and budget. Support the development and management of cases for support. Coordinate day-to-day campaign activity, including schedules, data checks, print specifications, quotes, and briefs. Support the management of individual giving income targets and campaign budgets. Deliver written and verbal supporter stewardship communications to thank, engage, and retain supporters. Ensure that supporter journeys are followed and adapted based on feedback and performance. Use and maintain the Donorfy CRM system to ensure supporter data is accurate and up to date. Ensure all individual giving activities are correctly recorded on supporter records. Person specification to include: Previous experience or transferable skills in a fundraising/sales/direct marketing environment. Demonstrable ability to provide excellent personalised stewardship/customer care to Supporters/ clients /  customers, cultivating long-term relationships and making them feel valued. Experience using a CRM or fundraising database and maintaining accurate records. Understanding of supporter stewardship and the importance of positive donor journeys. Understanding of online fundraising and digital channels such as email and social media. Excellent written and verbal communication skills, with the ability to tailor messaging to different audiences and be your own proofreader. Ability to build strong relationships with internal and external stakeholders. Benefits: Flexible working policy Hybrid working Quarterly team socials Generous annual leave (30 days for full time role, pro rata for part time plus bank holidays and closure days) NEST Company Pension Scheme, if applicable For a full copy of the job pack or to arrange an informal chat about the role please apply via this site. Deadline for applicaitons: 18th May.