Development Officer: Supporter Care

Employer: The Abbotsford Trust

Location: Berwickshire, Roxburgh and Selkirk, Scottish Borders, Scotland

Salary: £24,811 - £26,081

Job type: Full time

Posted: 2026-05-01T00:00:00Z

Sector: Creative & Media

Job Description

The Abbotsford Trust is the charity that promotes the life, works and legacy of 19th century writer Sir Walter Scott and safeguards his historic home at Abbotsford. This is an important role within a small, but mighty, development team of three people.If you are keen to get involved in all aspects of fundraising, love being hands on, and would relish being behind the scenes in a historic house, then this could be the role for you. The perfect candidate would have experience with CRMs ideally within a charity, have outstanding attention to detail, be systems orientated/a good project manager, as well as having excellent customer service skills.Key responsibilities:Undertake all fundraising administration and be the ‘super-user’ for the CRM and other donations systems, managing amongst others: donations, direct debits, mailings, newsletters, and analysis.Steward donors and funders following the donor journey across all streams of fundraising, primarily membership, major donors and trusts & foundation.Maximise income specifically from the Friends of Abbotsford and from gift aid.Undertake: a) all monitoring and reporting of funds raised for the Development team, and b) reporting and claiming for grants.For more details of the role, please download the Job Description.

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